Program Assistant

Richmond Hill•Richmond Hill, ON

11d

About The Position

Reporting to the Program Coordinator, the Program Assistants will assist the Instructors in delivering a recreation program to preschoolers, children, teens or adults. They will assist the Instructor in the delivery of age-appropriate activities, ensure participant safety and engagement, and follow policies and procedures. This position is dependent on funding from the Canadian Heritage Young Canada Works program (YCW)/Canada Summer Jobs. Candidates must be legally entitled to work in Canada, be a Canadian Citizen or Permanent Resident, or have Refugee status in Canada. Non-Canadian students holding temporary work visas or awaiting permanent status are not eligible. Candidates must be between 18 and 30 years of age at the start of employment, have attended full-time studies in the 2025/26 academic year, and intend to return to full-time studies in the fall of 2026.

Requirements

High Five PHCD Certification is required if working with participants ages 6 – 12 years
Emergency First Aid and CPR-B certification
Previous experience related to the type of activity being taught.
Excellent communication, decision making and customer service skills
Demonstrates good judgment and makes sound decisions
Shows commitment to personal growth, development, and leadership opportunities
Shares new ideas and challenges the status quo
Proven written and verbal communication skills with the ability to communicate with honesty, openness, respect, and trust
Takes initiative to participate in a culture of learning, mentoring, and sharing
Contributes to building and being a part of a positive culture
Must be able to work a flexible schedule when required, including evenings and/or weekends
Demonstrate the City’s corporate values of service, collaboration, care and courage
Satisfactory Police Vulnerable Sector check upon hiring
Legally entitled to work in Canada
Canadian Citizen or a Permanent Resident, or have Refugee status in Canada
Between 18 and 30 years of age at the start of employment
Attended full-time studies in 2025/26 academic year and intend to return to full-time studies in the fall of 2026

Nice To Haves

Leadership Competencies: Demonstrates personal leadership, Builds people and culture, Cultivates open communication, Shapes the future, Navigates and leads through complexity and change

Responsibilities

Implement and actively supervise in planned activities.
Engage participants.
Work with volunteers to ensure they are included in the programs and have various responsibilities.
Ensure participant safety and security throughout the program.
Communicate and interact with participants and make everyone feel welcome.
Report to work prior to the program start time in order to ensure the program is ready to start on time. Stay after the program end time, if needed, in order to clean up and answer participant questions.
Assist with the supervision of all aspects of the program including participants and volunteers.
Complete and submit all necessary paperwork in a timely manner (e.g. list of hours worked, etc.).
Ensure the safety of participants, facilities and equipment at all times.
Assist the Instructor with delivering program evaluations to participants.
With the assistance of the integration team, assist with modifying activities to ensure participants with disabilities are able to participate in programs and be fully integrated into the program setting.
Wear assigned uniform/name tag.
Attend scheduled staff meetings and training sessions prior to, during and outside regular programming hours.
Maintain excellent public relations at all times.
Maintain good communication with staff and volunteers, facility users, and the Program Coordinator.
Understand and implement the policies and procedures of the Facility(s), and of the Community Services Department.
Represent the City of Richmond Hill in a cooperative, organized, enthusiastic and well-groomed manner.
Perform other duties as assigned.