Program Assistant, Babson Academy

Babson College•Wellesley, MA

46d•$26 - $29•Remote

About The Position

The Program Assistant supports the planning and operations of two key Babson Academy programs: Summer Study for High School Students and the Babson Collaborative Global Student Challenge. Babson Summer Study is a university credit-bearing program for high school rising juniors and seniors, offered in both an online and in-person format. The in-person format is hosted at New England Innovation Academy (NEIA) in Marlborough MA. The Babson Collaborative Student Challenge invites students from Collaborative member institutions to compete in a feasibility analysis of a new business concept addressing the UN Global Goals. The Challenge takes place in two stages: a local phase which happens in-person at the member institution, followed by a global phase in which top teams from each institution compete virtually.

Requirements

Associate’s Degree
Must have relevant program management experience, including operations, communication, customer service, etc.
Must have strong customer-service orientation and strong attention to detail.
Must have excellent organizational skills with ability to prioritize work.
Resourceful, creative, and capable of handling multiple projects at one time and meeting deadlines.
Strong computer skills including proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.).
Must have excellent oral, written, and interpersonal communication skills and demonstrated ability to communicate in a cross-cultural environment.
Must be a team player with ability to take initiative and complete tasks with minimal supervision.
Must have a positive attitude and the ability to be flexible in changing conditions.
Ability to work with ethnically, culturally, and socially diverse students, staff, faculty, and other constituencies.
Ability to envision and propose new methods to perform tasks that support ET&A; take thoughtful risks; and accept new and ongoing initiatives, objectives, and solutions to gain sought-after results.
Ability to anticipate and embrace change; demonstrate willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.

Nice To Haves

Past experience working with high school students is a plus.
Experience working with diverse and global audiences or stakeholders is a plus.
Experience with Learning Management Systems (example: Canvas) is a plus.

Responsibilities

Assists with aspects of the Youth Impact Lab, Summer Study Program over the course of the program’s lifecycle including but not limited to: January-March: Assisting in the execution of program operations related to Summer Study including the review and evaluation of anywhere from 400-500 Summer Study applications in Workday and the tracking of student application statuses
April-May: Ensuring that all students participating in Summer Study are compliant with the necessary paperwork, track data for applicants and admitted students for each round of admission
June-July: Ensuring appropriate technology support for the program including working with Babson IT to troubleshoot issues within Canvas classrooms as well as Zoom meeting rooms, and assisting faculty in uploading materials into the Learning Management System (Canvas)
August: Assisting with post-program summary (data and financial analysis); identifying process and operations improvements for the following year.
May serve as the communicator of information among Summer Study program staff and New England Innovation Academy programming staff, including sharing information regarding applicants to the in-person learning format.
Aid the Program Administrator in the procurement and preparation of program supplies for the in-person learning format.
Assume additional responsibilities as required.
Assists with aspects of the Babson Collaborative Global Student Challenge over the course of the program’s lifecycle including but not limited to: January-February: Preparing and tracking communications for Student Challenge participants and advisors, including reminders and engagement prompts; designing jury templates and preparing certificates of recognition for judges; coordinating judge training sessions with Babson faculty and send reminders
March-April: Managing local challenge data collection and reporting; assigning judges to juries and organize/facilitate jury meetings; preparing semi-finalist student, judge, and school communications
May-June: Preparing and sending feedback, certificates, and cash prize communications; updating engagement records; processing cash prize payments to winning team members; prepare social media graphics and posts
July-August: Finalizing cash prize payments; conducting interviews with winning teams with the goal of capturing testimonials; creating a video to thank current Social Impact Patrons and to help in recruitment of additional patrons; updating sponsor materials with final stats; wrapping up communications, finalizing data tracking, and preparing the Overview and webinar slides for the next cycle.
Assumes additional responsibilities as required.