Program Assistant

Westhab Inc. • Mount Vernon, NY

76d • Onsite

About The Position

Westhab seeks a program assistant to support the operation of the Emergency Housing Apartment program (EHAP).

Requirements

• Associates degree preferred
• at least 2 years’ experience in customer service or clerical related position.
• Must have strong word processing skills
• ability to learn new databases with ease
• excellent oral and written communication
• pleasant disposition
• good customer service skills.

Nice To Haves

• Fluency in Spanish is highly desirable.

Responsibilities

• Manages, tracks, and reports facility census.
• Ensures accessibility to program staff by continuous knowledge of their whereabouts.
• Maintains demographic and other needed information regarding residents for use in census management and statistical reporting through ClientTrack HMIS and other databases.
• Greets all residents and visitors reporting to administration and directs them appropriately.
• Maintains accurate records, prepares reports and facilitates the flow of necessary paperwork throughout the facility.
• Ensures all correspondence is handled appropriately.
• Assists with ordering office supplies and maintaining office inventory.
• Provides administrative support to facilities staff as directed.
• Coordinates donation deliveries and maintains donation “wish list” of needed items.
• Performs administrative duties such as typing reports, letters, memos, and flyers.
• Handles phones, faxes, copies, scans, and reservations for meeting rooms.
• Ensure the office bulletin boards are updated with employment/training opportunities and apartment listings on a weekly basis.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree