Program Assistant - 5128

BronxWorks • Bronx, NY

11d • Onsite

About The Position

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The Westchester Avenue Safe Haven (WASH) is a 63-bed, low-barrier shelter operated by BronxWorks for chronically street-homeless adults aged 50 and older. Rooted in the Housing First model, WASH provides comprehensive on-site services including case management, psychiatric and medical care, substance use support, meals, and assistance with housing placement. Referrals are made through NYC’s Street Homeless Outreach Teams, with the primary goal of transitioning clients into permanent housing.

Requirements

• Driver's License from the state of residence.
• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment
• Proficiency in basic filing principles and standard correspondence formats

Nice To Haves

• One to two years relevant experience preferred.

Responsibilities

• Pick up and deliver packages, proposals and reports. Errands throughout the city maybe required on a moment’s notice.
• Enter client and program data into computer databases and other tracking systems Ensure that databases are up-to-date and data is properly entered.
• Generate statistical reports
• Gather information needed for proposals, reports and program management, including inventories and fixed asset registers.
• Ensure that client files contain required paperwork and information
• Assist with direct service to clients including screening, registration, intake and follow-up
• Update information on community resources (e.g., bulletin boards, ACES manual)
• Attend community events to publicize agency services.
• Assist in the preparation of mailings
• Provide general clerical support, including filing, faxing, word processing, typing, photocopying and sorting mail.
• Answer telephones, relay messages and greet clients and other visitors.
• Collect and alphabetize staff time sheets.
• Attend meetings and training sessions on tracking systems.
• Organize special events, including program celebrations, client trips etc.
• Launder client clothing.
• Launder all safe haven linens weekly.
• Develop a system to do both client laundry and safe haven linens.
• Provide client care access at scheduled times.
• Organize client care room.
• Provide new incoming clients with immediate concrete services including clothing and toiletries.
• Coordinate client supply rooms
• Keep ongoing inventory of client supplies.
• Assist Administrative Assistant with data entry as needed.
• Monitor drop-in center for unclaimed items and confiscate items as necessary.
• Assign drop-in clients' lockers.

Benefits

• Equal employment opportunity
• Providing reasonable accommodations to qualified candidates and employees pursuant to applicable law
• Commitment to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.
• Value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed