Program Assistant, English Language Institute Special Groups, Spring 2027

University of Delaware•Newark, NJ

5d•Onsite

About The Position

The University of Delaware’s English Language Institute (ELI) seeks responsible, motivated undergraduate and graduate students to serve as Program Assistants for short-term language programs. ELI provides customized programs for university students, professionals, English teachers, and university faculty and staff. Program Assistants help coordinate and facilitate cultural activities for a diverse international student population, contributing to an enriching cultural experience for program participants. The position is under the direct supervision of the Program Coordinator and is expected to involve approximately 10 hours of work per week, with a variable schedule.

Requirements

Be a current undergraduate or graduate student at the University of Delaware.
Undergraduate applicants must be enrolled as University of Delaware undergraduate students.
Graduate applicants must be enrolled in a University of Delaware graduate program and be in good academic standing.
Experience working with international students and/or scholars, such as experience as a summer camp counselor, ELI mentor, World Scholar, American Host Partner, or other relevant experience.
Ability to manage one's schedule and communicate scheduling issues to the supervisor with adequate advance notice.
Excellent communication and interpersonal skills for working with staff and multilingual students and scholars.
Proficiency with Google Drive, including Docs and Sheets.
Ability to provide a supportive and caring environment for international students and scholars.
Graduate students seeking additional on-campus employment must keep combined on-campus employment, including teaching, research, and graduate assistantships, within 29.5 hours per week.

Responsibilities

Maintain regular communication with the Program Coordinator.
Review availability schedules and the program calendar before programs begin.
Update the Program Coordinator and ELI administrators about issues or concerns.
Communicate activity changes to the Program Coordinator, participants, and, when necessary, ELI administrators.
Assist with planning and carrying out scheduled cultural activities.
Assist participants with checking in and out of housing.
Identify new activities for participants.
Reschedule activities during inclement weather and maintain alternative activity plans.
Purchase and prepare supplies for activities.
Encourage participants to engage fully and communicate in English during activities.
Escort students on scheduled trips as needed.
Assist with planning and delivering the End of Program Ceremony.
Communicate with participants using a preferred platform, in consultation with the Program Coordinator.
Use Google Drive to access the program calendar and stay current with the schedule.
Maintain an accurate timesheet and back up the hours spreadsheet using Google Drive.