Overnight Program Assistant

The Salvation Army Southern California • Phoenix, AZ

7h • Onsite

About The Position

The Salvation Army – Family Services – Phoenix, AZ is seeking a Full Time/Non-Exempt Overnight Program Assistant. This role operates on an overnight shift from Monday through Thursday, 9pm to 7:30am. The Salvation Army is an evangelical part of the universal Christian Church with a mission to preach the gospel of Jesus Christ and meet human needs in His name without discrimination.

Requirements

• Must have the availability to work overnight
• HS Diploma or GED required
• Good organizational, interpersonal, communication and computer/typing skills required
• Proficiency in MS Office software (Word, Excel, PowerPoint)
• Ability to write reports & to calculate basic figures and numbers
• Ability to calculate basic figures and amounts
• Ability to interpret a variety of instructions furnished in written, verbal, diagram or schedule form
• Ability to handle crisis/emergency situations or services for the homeless situations and to utilize crisis intervention and conflict resolution skills.
• Ability to communicate effectively with clients and be able to motivate program participants in achieving housing goals
• Must have the ability to maintain a non-judgmental attitude in working with clients
• Ability to exhibit professional and courteous communication at all times
• Able to work independently and show initiative
• Must possess, or be eligible to receive, a fingerprint clearance card
• Must be able to successfully pass a criminal background check

Nice To Haves

• College courses related to social services or social services experience preferred
• 6 months – 1 year of related experience and/or training preferred
• Bilingual (English/Spanish) desirable
• An interpersonal style that is service oriented as well as anticipates and responds to the needs of client departments with a willingness to learn.
• An excellent attention to detail, procedures, processes and policies.

Responsibilities

• Responds to intake queries; collects, records and analyzes documentation and referral sources; selects those candidates who are eligible and appropriate for admission; refers candidates to other programs as necessary; selects candidates for waiting list if appropriate, supervises or performs all necessary admission procedures.
• Supervises the client’s self administered prescriptions insuring prescriptions are followed as written. Maintains and logs all medication given to clients; schedules and records all doctor and dental appointments, coordinates or arranges medical or psychiatric referrals as directed; cultivates and records sources of referral and resource assistance.
• Coordinates and oversees clients living quarters and personal property to insure conformance to policy and procedure; conducts inspections, oversees cleanups, maintains adequate furnishings, writer Personal property Request Slips, checks inventories, etc. Maintains oversight of clients.
• Provides oversight to the client reception function. Coordinates social services and arranges appropriate assistance for clients. Prepare and maintain monthly service reports. Sorts and distributes incoming mail.
• Coordinates and oversees client’s involvement in outside activities such as support group meetings, church services, and appropriate special events.
• Provides assistance to the Program Coordinator, clinical staff, or vocational supervisors including oversight of client crews, specific operations or functions, or special projects.
• Provides special administrative support to the Program Coordinator that may include: client database management, interfacing with IT regarding computer or network issues, and other special administration projects.
• Participate in various staff meetings that may include prayer, may engage in religious activities as part of the work day.
• Perform other duties as assigned by the Program Coordinator as necessary to carry out the responsibilities of the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED