Program Assistant, Job ID #5048
About The Position
The JVS Integrated Employment Services (IES) program, funded by MLITSD and managed by WCG, offers employment services to individuals of all ages, financial backgrounds, and skill levels. The program aims to help clients gain and retain employment in their field or a related one. Services include one-on-one employment counselling, employment workshops, job development/placement, and job retention support. IES also collaborates with other programs to ensure efficient operations and client referrals. As a Program Assistant, you will provide essential administrative and client support to the IES program. This role involves managing data, preparing materials, assisting with client intake and retention, supporting workshops and events, and handling front desk duties. You will play a key role in the smooth operation of the program and in supporting clients on their employment journey.
Requirements
- High school education; Diploma or Certificate in Administration preferred
- 2 years of administrative experience
- Excellent administrative, analytical, interpersonal, and problem-solving abilities
- Computer literate with the ability to learn systems used by the agency (ie. EOIS, CaMS, SalesForce); Proficient in Microsoft Office
- Knowledge of Jewish Community
- Proficiency in Hebrew/Russian
- A clear Criminal Record and Judicial Matters Check is required for this position
Nice To Haves
- Employment Ontario knowledge and exposure
- Experience with online tools and platforms
Responsibilities
- Provide administrative support, including editing and formatting reports, preparing and completing agency and government forms and other materials.
- Enter and monitor data on Excel spreadsheets.
- Support Jewish community programs and assist with clients’ intakes and registrations.
- Assist with client retention through follow-ups, gathering required documentation, and processing documents accordingly.
- Assist with workshop material preparation, set up equipment for presentations, and provide support for online sessions.
- Help maintain and manage various client databases, including setting up, maintaining, and filing client records in several databases, and preparing client rosters as needed.
- Assist with organizing appointments, orientations, workshops, events, and outreach activities.
- Provide front desk/reception duties and customer service to clients, employers, and visitors.
- Other duties as assigned.
Benefits
- Three weeks of paid vacation
- Paid sick time
- Personal wellness days
- Family-related leave
- Health and dental benefits plan
- Employee Assistance Program
- Defined benefit pension plan with employer contributions
- Corporate discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
