Employment Counsellor, Job ID #8167

JVS Toronto•Toronto, ON

2d•CA$55,258 - CA$55,809•Onsite

About The Position

The Employment Counsellor will provide employment counselling and supports to pre-arrival programs like Canada InfoNet, as well as other pre and post-arrival initiatives funded by Immigration Refugees Citizenship Canada (IRCC). Canada InfoNet is a pan-Canadian online program offering pre-arrival services to internationally educated persons, providing employment preparation, occupation-specific mentoring, and Canadian workplace culture support. The role requires a self-motivated individual to join a multi-lingual pre-arrival team, with effective organizational abilities, flexibility to remain client-focused while achieving program targets, and the ability to coordinate with multiple project partners across Canada. The goal is to offer exceptional support to immigrating professionals to help them successfully transition to their careers in Canada.

Requirements

Bachelor's degree or Post Graduate Certificate in Social Services, Human Resources, or a related field. International degrees must be evaluated for Canadian equivalency
1 year experience working with newcomers or good understanding of immigration issues
1-2 years experience in a career/ employment counselling or mentoring coach role
Demonstrated knowledge of mentoring, settlement, and immigration. Awareness/ knowledge of client challenges
Strong technical skills, comfortable with online service delivery and using technology for various activities of the program; proven ability to master new tools and technology quickly
Experience developing and delivering training and information sessions online, as well as creating informational content
Technical expertise in excel, word, online meetings and webinar tools like GoTo Webinar, MS Teams and Zoom
Good time management skills; experience with multi-tasking and ability to shift focus based on changing project needs
Effective verbal and written communication skills
Strong interpersonal skills; ability to develop and maintain relationships
Effective research skills and knowledge of the Canadian labour market
A clear Criminal Record and Judicial Matters Check is required for this position

Nice To Haves

Fluency in a second language reflecting targeted outreach, preferred languages are French or Arabic
Exposure to social media platforms and creating content for them

Responsibilities

Conduct intake and in-depth assessments online to determine client program eligibility and create Employment Action Plans
Case manage clients, provide employment counselling, sector and province-specific labour market information
Facilitate on-line job search related workshops for small groups and deliver Zoom/ GotoWebinar presentations to large audiences of clients and other stakeholders
Assist clients with resume building, conduct mock interviews through video calls, and provide coaching to develop the clients’ skill set and knowledge; aid with adaptation to Canadian business culture
Research and identify potential referral sources abroad, support establishing of referral arrangements and act as a liaison with referring agents
Contribute to developing program material like manuals and online learning content
Recruit mentors by leading information sessions and marketing the program via national outreach to employers, organizations, and social networks
Screen and match mentors/mentees, conduct online mentor/mentee orientation and secure mentoring matches
Case manage and monitor mentoring relationships to ensure mentee/mentor goals are met
Gather and analyze participant evaluations after program completion
Record and administer participant information/documentation collection
Collect data, track, and analyze participants' progress, outcomes and feedback to prepare reports as required
Collaborate with partner agencies to support them with recruiting, onboarding and engaging mentors
Support the program’s communication strategy by creating content for Social Media, Newsletters and other materials