Program Assistant - Bramalea MDT

Canadian Mental Health Association- Peel Branch•Brampton, ON

20h•CA$43,789 - CA$50,822•Hybrid

About The Position

The Canadian Mental Health Association – Peel Dufferin Branch is seeking a Program Assistant to join their Bramalea Multi-Disciplinary Team. This role provides crucial support to the Program Manager and clinical teams by performing administrative tasks that are vital to daily operations, including front desk reception duties. Program Assistants are also involved in general office duties, participating in organizational committees, and offering project support. This is a permanent full-time position, working 37.5 hours per week.

Requirements

Post-secondary diploma in Business/Office Administration is required.
Minimum 3 years of office administration experience.
Superior knowledge and understanding of administrative role supporting large multi-disciplinary teams.
Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality.
Willingness to continually improve understanding around cultural competence.
Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework.
Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.
Valid Canadian driver’s license and access to an insured automobile in good repair.
A satisfactory Vulnerable Sector Screening (Police Check) report.

Nice To Haves

Experience working in the non-profit sector is an asset.
Fluency in a second language, including ASL (American Sign Language) is considered an asset.

Responsibilities

Support scheduled rotational front desk coverage, welcoming clients and visitors to our space.
Facilitates any immediate requests and coordination such as receiving deliveries and engaging with vendors/service providers.
Engages with clients to collect client feedback.
Acts as a liaison between the Program Manager and staff to ensure appropriate coordination and follow-up on day-to-day needs.
Manages and maintains confidential information.
Supports the Manager with financial processes including, electronic timesheets, payroll and HR administration processes as required.
Prepares purchase orders, quote sheets and reconciles invoices, ensuring appropriate follow-up with Finance and Accounts Payables.
Plans and schedules meetings and training using MS-Outlook Calendar to its fullest capacity for the program staff.
Books meetings as directed, organizes space, equipment, and logistics, prepares agendas, records, and distributes accurate minutes and action items as per Agency templates.