Program Assistant

Merakey • Lafayette, LA

6d • $16 • Onsite

About The Position

Merakey is seeking a Program Assistant to join their team in Lafayette, LA. This role involves performing administrative functions related to client records, managing spreadsheets for document tracking, submitting record requests, answering a multi-line phone system, completing quality callbacks and client satisfaction surveys, and managing the opening and closing of client records with appropriate storage.

Requirements

• High school diploma/GED required.
• Must be proficient with Microsoft Excel, Word and Outlook.
• Must pass a Louisiana criminal history background check and motor vehicle screen.

Responsibilities

• Perform administrative functions related to client records.
• Manage a spreadsheet to track expiration/completion of chart documents.
• Submit records requests as needed.
• Answer multi-line phone system.
• Complete quality call backs and client satisfaction surveys.
• Opening and closing of client records and appropriate storage of records.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED