Program Assistant

Goodwill of SWPA • Pittsburgh, PA

13d • Onsite

About The Position

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”. We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. The Program Assistant for the Northside Common Ministries emergency men’s homeless shelter and food pantry is responsible for supporting the operations and compliance functions of the department. This position will facilitate routine check-ins and intakes for the food pantry. The Program Assistant will aid in the success of the NCM team and programs by assisting with pantry and shelter operations and supporting administrative functions throughout the facility. This role requires continuous collaboration within the Housing & Community Service areas and with other agency team members to ensure efficient and effective service delivery to participants of the food pantry and emergency shelter.

Requirements

• High School Diploma or Equivalent AND 4 years experience required. OR Associates' Degree AND 2 years experience required. OR Bachelors' Degree AND no year of experience required.
• Experience working in an emergency shelter setting and with administrative functions within a social service agency
• Current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to first day of employment.
• Valid driver’s license and reliable transportation.

Responsibilities

• Coordinate with participants and NCM staff to complete initial intake for the food pantry and support enrollment procedures for both the Northside Common Ministries Men’s Emergency Shelter and food pantry
• Maintain up-to-date knowledge of community resources as they relate to the needs of Goodwill customers, including but not limited to their housing needs.
• Manage pantry and shelter inventory, coordinating with the Greater Pittsburgh Foodbank(GPFB) for orders and escalating sign-offs and approvals to appropriate team members.
• Collaborate with emergency shelter and pantry team members to maintain accurate records in accordance with agency expectations and program compliance requirements.
• Be aware of and follow guidelines for all applicable regulatory entities such as Department of Public Welfare, Department of Labor, and PA Department of Education.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED