Program Assistant Agape

Volunteers of America Delaware Valley•Somerville, NJ

1d•Onsite

About The Position

The Program Assistant is responsible for the ongoing security of the facility, accountability for the client population, and supervision and support of all clients in their daily routines and chore assignments. This role involves orienting new clients, monitoring curfews and furloughs, handling phone calls, and maintaining necessary paperwork and documentation. The Program Assistant plays a crucial role in ensuring the smooth operation of the facility and the well-being of its residents.

Requirements

Regularly required to stand, walk, sit, use hands to handle or feel, reach with hands and arms, climb stairs, talk, hear, and smell.
Regularly lift and move up to 25 lbs.
Ability to see clearly at 20 inches or less.
Ability to see clearly at 20 feet or more.
Ability to identify and/or distinguish colors.
Ability to observe an area that can be seen up and down or to the left and right while remaining fixed on a given point.
Occasionally exposed to toxic or caustic chemicals (e.g. cleaning agents).
Occasionally exposed to wet or humid conditions, outdoor weather conditions.

Responsibilities

Conduct hourly rounds of the facility, documenting conditions and completing head counts.
Oversee and monitor volunteers and community service activities.
Conduct life skills workshops as assigned.
Prepare rooms for incoming residents, providing essential hygiene products and bedding.
Review and verify the facility census at the beginning and end of each shift, relaying it to the funding source by mandated times.
Monitor the sign-in and sign-out procedures for all clients.
Initiate emergency follow-up procedures for clients who are late or absent without authorization.
Conduct orientation for all new clients, including rules and regulations, general intake, and fire safety/emergency procedures.
Coordinate meal distribution to clients and address any related issues with the supervisor.
Conduct inventory of client personal property upon program termination.
Monitor client medication and document in the Medication Log.
Schedule and document medical appointments for clients, notifying them of their appointment details.
Ensure and document the completion of all assigned client chores.
Ensure cleaning supplies are available.
Conduct inspections and contraband searches of the facility and random searches of clients and/or personal property.
Assure all visitors sign in and out, including the purpose of their visit.
Log phone calls and respond to inquiries appropriately.
Conduct monthly fire drills and complete documentation as assigned.
Conduct regular fire/safety checks of the facility, monitor safety equipment, and generate work orders for repairs.
Make appropriate entries in the daily log concerning clients, building conditions, and other significant information.
Transport and/or escort clients as directed.
Document disciplinary or special incidents involving clients and submit appropriate forms to the supervisor.
File as directed.
Provide support to the case management function.
Fulfill obligations of training agreements for core curriculum programs.
Interact with all clients, staff, and community members with respect and courtesy.
Maintain client and staff confidentiality.
Attend and participate in staff meetings, supervisory conferences, and training sessions.
Complete any assigned duties.