CDC Program / Teacher Assistant

Youth & Family Services•Rapid City, SD

13d•Onsite

About The Position

The Program Assistant at the Child Development Center (CDC) within Youth & Family Services (YFS) is a full-time position responsible for a variety of administrative and support functions. This role involves managing the front desk, assisting the public, monitoring building access, handling radio dispatch, maintaining facility and equipment needs, and providing support to program staff. The position also includes record keeping, office supply management, petty cash handling, IT assistance, financial support for billing, data entry, mail distribution, calendar and newsletter production, and maintaining confidentiality. The Program Assistant may also assist with securing non-federal match funds, provide classroom coverage, update policy manuals, and ensure compliance with various mandated requirements. Additionally, the role involves securing payments, modeling appropriate behavior, and performing other duties as assigned.

Requirements

High School diploma or GED required.
Current vehicle liability insurance and a valid driver's license required.
Must meet SD Child Care Licensing Regulations if required for position
Ability to work with people of all socioeconomic and cultural backgrounds.
Ability to work independently and deal effectively with the public.
Knowledge of computers/various software programs, organizational skills, typing and office machine skills.
Strong organizational and clerical skills/experience with an ability to prioritize and handle multiple tasks simultaneously.
Punctuality, dependability and flexibility.
Ability to handle emergencies.
Ability to communicate and cooperate with children, other staff, and parents effectively and tactfully.
Written and verbal communication skills.

Responsibilities

Answer multi-line phone system in a professional and friendly manner, record, and distribute messages accurately and efficiently.
Greet public and assist individuals in an efficient and professional manner.
Monitor traffic flow in and out of building to ensure safety of clients, visitors and staff.
Provide radio dispatch and respond in accordance with program polices and procedures.
Monitor and maintain facility maintenance needs, program office equipment and transportation equipment.
Handle problems as directed.
Report unusual or significant needs to Program Director.
Maintain required records.
Provide assistance to the Program Director, Coordinators, and other program staff as needed.
Operate standard office equipment such as computers, printers, copiers, fax machines, and other common equipment to an office environment.
Maintain and order program office supplies.
Maintain and handle the petty cash, United Way Jeans Day and purchase order system.
Provide computer technical assistance as requested.
Act as main contact for IT Department.
Enter daily deposits and assist the Finance Department with billing for Child Care clientele.
Maintain program records and files as assigned.
Enter child file data and in-kind contributions on computer as assigned.
Distribute incoming and outgoing mail.
Provide and update monthly program calendar and produce regular program newsletters.
Maintain confidentiality as it relates to information about children, families, and other staff members.
Assist in securing the required 20% non-federal match as required by the Department of Health & Human Services.
Provide coverage in classrooms as assigned.
Update the YFS Policies & Procedures Manuals as requested by Personnel Dept. or Program Director.
Follow all requirements mandated by Department of Social Services, Fire Marshall, Department of Transportation, and Health Department.
Attend all staff meetings and trainings as requested by supervisor.
Provide sound clerical assistance as requested by supervisor.
Secure payments from clientele and maintain cash drawer.
Model appropriate behavior while working with other staff, children, and families.
Act in accordance with purpose, philosophy, values, goals, policies, and procedures of YFS.
Promote and support all YFS programs and services.
Perform additional duties as assigned by supervisor.