Program Assistant - Our Daily Bread (weekend)

Catholic Charities of Baltimore•Baltimore, MD

9h•Onsite

About The Position

Catholic Charities of Baltimore, Our Daily Bread Employment Center is seeking a Program Assistant to provide security to the facility by inspecting the persons and property of visitors and clients prior to allowing them entrance. The role involves conducting ongoing security checks to ensure safety and providing services to guests/clients in a dignified and respectful manner, setting a positive example of courteous and concerned behavior. The Our Daily Bread Employment Center (ODBEC) provides a hot, nutritious lunch daily and serves as a gateway to other services including legal, healthcare, employment training, government benefits, a computer lab, and a clothing closet. Breakfast is served weekdays to the elderly and those with special needs.

Requirements

One year of related experience preferably working with the homeless or at-risk populations.
Must be certified in CPR and/or First Aid within six months of employment.
Ability to utilize, or willingness to learn computer systems and software, necessary to perform position functions. (Basic computer, web browsing, online training, and email usage skills.)
Shows reliability by being punctual; maintains consistent attendance.
Good social skills with respectful demeanor toward staff, clients, and visitors.
Ability to remain calm in stressful situations.
Ability to intervene between 2 or more people in a non-violent manner
Knowledge of basic concepts of personal care, housekeeping, and other care areas.
Ability to relate to and show consideration for a variety of personalities.
Prior security experience.

Responsibilities

Work to maintain a safe and secure environment both inside and outside properties for clients, staff members, volunteers, and visitors.
Handle specialized tasks which include monitoring the compliance of policies and procedures, reporting incidents, writing violations, and emergency intervention as required.
Assist with the orientation of residents and/or volunteers. Provides guidance and assistance to by being observant and attentive to both positive and negative behavior and reporting activities to supervisor (as needed).
Willingly works with clients and volunteers, demonstrating the philosophy of Catholic Charities and the program through participation in activities, positive communication, and helpful attitude.
Maintain logs and files related to various programs, records entries accurately reflecting events as they occurred.
Ensure residents are aware of their rights and the grievance process.
Monitor building activity to help ensure safety, security, and compliance with building policies and procedures.
React to emergency situations appropriately and in a professional manner.
Work as a member of a team environment in collaboration with all other employees and volunteers to deliver the highest quality services to all clients.
Perform other duties as assigned.
Ensures that residents are accounted for before, during and at the conclusion of the shift.
Administers urinalysis when required.
Ensures residents complete their daily tasks and that their behaviors are in accordance with the program guidelines.
Provides security to the facility by inspecting the persons and property of visitors and clients prior to allowing them entrance to the facility.
Conduct periodic security checks throughout the building and report unusual activity to supervision.
Respond to, and assist, in emergency and/or security incidents.
Conducts room inspections and assesses level of compliance to established policies and procedures.
Provide general assistance to guests and assist in various aspects of delivery of services including assisting in the operation of meals, clothing, laundry, restroom, and shower rooms.