Program Assistant - UW Dining

University of Washington•Seattle, WA

2d•$45,144 - $55,824•Onsite

About The Position

Housing & Food Services has an outstanding opportunity for a Program Assistant – UW Dining to join their team. Reporting to the General Manager, the Program Assistant – UW Dining is responsible for providing program operation support to manager in a high-volume, fast-paced dining service location. Though hired into a specific working title or location, all employees of Housing & Food Services are expected to support overall operational and customer service needs by: participating in cross-training, providing coverage during staff absences or high business volume, participating in production and/or service of special events, and being willing and able to perform additional, related duties and/or be reassigned to another work unit (as appropriate, within job classification).

Requirements

High school graduation or equivalent AND Two years of clerical experience.
Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Nice To Haves

Demonstrates competence to direct staff, prioritize work and communicate effectively with a diverse group of staff and customers.
Must have knowledge of standard Microsoft Office applications.

Responsibilities

Act as point of contact for general support to unit employees, internal and external customers, vendors, etc.
Document, implement, interpret and communicate procedures, work methods, forms, schedules and job priorities to meet the business needs of the leadership team.
Support unit operations and communicate program-specific policies and procedures to employees, customers and guests.
Update signage, including menu and pricing boards
Insure that appropriate files, records and databases are maintained.
Perform and coordinate data input into CBORD FSS system following established protocols, including orders, invoices, inventory, transfers and service menus.
Identify and escalate suspected errors or issues to manager or Dining Systems.
Under the direction of the managers, support student employment processes by assisting with orientation, training, and scheduling functions
With direction from manager supports tasks associated with student hiring, training, onboarding and scheduling coverage.
Track new hires to insure that they receive the prescribed orientation, training and evaluations.