Program Assistant, Special Education, Early Childhood

Howard County Public School System

7d•Hybrid

About The Position

Under the direction of the Instructional Facilitator of Early Childhood Special Education, the Program Assistant will perform a variety of duties to support Individualized Family Service Plan (IFSP) or Individual Education Program (IEP) processes for Birth through Five programs. The Program Assistant will work directly with administrators and other leaders (e.g., special education team leaders) to support special education procedures including maintenance of confidential records, scheduling meetings, communication with school and central office staff, data preparation, and follow-up with parents. This is an itinerant position providing support to assigned schools based on the needs identified by the Department of Special Education Leadership Team. Under Article 12.6 of the Master Agreement for Educational Support Professionals, this position is eligible for mileage reimbursement.

Requirements

High school diploma or GED.
One year of general clerical, administrative support experience creating or maintaining organizational systems.
One year of experience with data collection and management systems such as Google Forms, Google Sheets, and Microsoft Excel.

Nice To Haves

Associate degree, or higher, from an accredited college or university in business administration, education, or a closely related field.
Experience providing clerical and/or administrative support in an organization focused on supporting families of children ages birth to five.
Experience providing customer service and building strong professional relationships.
Experience with Medical Assistance billing and/or documentation.
Experience reviewing and understanding Individualized Family Service Plans (IFSP) and Individualized Education Programs (IEP) or other student records.

Responsibilities

Maintains accurate, organized, and confidential records related to the Birth through Five Program and special education services, including documentation, logs, registration, filing systems, and Medical Assistance billing, in accordance with federal, state, and local requirements and established procedures.
Provides customer service and technical support to central office staff, school-based staff, MSDE staff, and families and community members to provide accurate information on services for students ages birth through five.
Implements and maintains existing office processes while providing input to process improvements to increase efficiency for staff (e.g., special projects for data collection, staffing, analysis of data to determine areas of improvement).
Provides other supportive measures to IFSP/IEP teams as needed.
Attends initial and ongoing training related to special education processes (e.g., MA billing, student information databases, and compliance requirements).