Program Assistant, Mental Health & Substance Use

Vancouver Coastal Health•Vancouver, BC

1d•Onsite

About The Position

Within the context of a client service culture and in accordance with established vision and values of the organization, works as part of an interdisciplinary team to provide administrative/clerical support. Receives verbal/written referrals for new patients/clients, answers telephones and greets clients, coordinates patient appointments and responds to general inquiries. Arranges meetings and attends departmental meetings to record notes or take minutes. Sets up and maintains filing systems, maintains timekeeping records and completes on-line purchase requisitions for equipment and supplies. Types/transcribes a variety of healthcare documentation, medical dictation/consultations, correspondence, reports and presentations utilizing intermediate word processing and spreadsheet software.

Requirements

Grade 12, supplemented with courses in medical transcription.
Two years of recent related experience or an equivalent combination of education, training and experience.
Ability to type 50 wpm.
Ability to deal with others effectively.
Ability to communicate effectively both verbally and in writing.
Physical ability to carry out the duties of the position.
Ability to organize work.
Ability to operate related equipment.

Responsibilities

Provide administrative/clerical support as part of an interdisciplinary team.
Receive verbal/written referrals for new patients/clients.
Answer telephones and greet clients.
Coordinate patient appointments.
Respond to general inquiries.
Arrange meetings and attend departmental meetings to record notes or take minutes.
Set up and maintain filing systems.
Maintain timekeeping records.
Complete on-line purchase requisitions for equipment and supplies.
Type/transcribe a variety of healthcare documentation, medical dictation/consultations, correspondence, reports and presentations utilizing intermediate word processing and spreadsheet software.