Program Assistant-Medicaid Specialist

Visiting Nurse Health System Inc•Atlanta, GA

10d•$15 - $26

About The Position

Under limited supervision, the Program Assistant-Medicaid Specialist performs administrative and clerical duties requiring a broad range of software skills, critical thinking, and knowledge of organizational policies and procedures. The role requires confidentiality and professionalism and is primarily responsible for managing Medicaid eligibility activities, including submitting and tracking applications, training staff, and maintaining professional relationships with each DFCS district.

Requirements

High school diploma or equivalent.
Ability to type at least 40 words per minute with little to no error.
Ability to function independently in a multidisciplinary setting.
Proven interpersonal skills and ability to communicate effectively.
Proven decision-making, organizational, and time-management skills.
Working knowledge of word processing, spreadsheets, and general computer skills.
Familiarity with computer use, usernames and passwords, internet research, Outlook email and calendaring, desktop or laptop navigation, creating and saving documents, using Save As with templates and forms, and file management on public and personal drives.
Intermediate use of Microsoft Windows applications, including Word, Excel, and Outlook.
Ability to use navigation buttons and toolbars and to self-manage online HR services and training programs.
Reliable transportation.

Nice To Haves

College degree.
Two years of experience in healthcare.

Responsibilities

Submit Medicaid applications promptly and in accordance with CCSP standards of promptness.
Conduct Medicaid-related activities and follow up, including obtaining service start dates and tracking applications.
Monitor and manage COMPASS/GATEWAY Medicaid application systems.
Use GAMMIS to verify Medicaid status and eligibility type.
Check portals for application statuses for staff and incoming referrals.
Send letters to clients and families requesting needed verifications.
Conduct phone interviews with clients, families, and DFCS as needed.
File documents accurately in clients’ electronic charts in Harmony/Framework and within applicable standards of promptness.
Date-stamp Medicaid- and DFCS-related incoming mail as needed.
Develop and maintain professional relationships with each DFCS district and act as the CCSP liaison with DFCS.
Communicate Medicaid status promptly and thoroughly to clients and external partners.
Receive and relay Medicaid application and status messages to appropriate people in a timely manner.
Represent CCSP and VNHS professionally at Medicaid conferences and external meetings.
Document relevant communications and application progress in Harmony/Framework, including communications with DFCS and VNHS staff.
Compose and convey thorough Medicaid-related communications to internal and external audiences.
Navigate client databases and program-specific spreadsheets and documents, and assist with database maintenance in Framework.
Coordinate ongoing Medicaid status updates with VNHS staff.
Provide Medicaid training to new CCSP staff and ongoing training to all CCSP staff.
Maintain a task-specific reference guide for daily and weekly duties to support continuity during planned or unplanned absences.
Uphold Visiting Nurse Health System’s values of Respect and Integrity, Excellence, Stewardship, and Care.