Program Assistant Manager
About The Position
Via Mobility Services is seeking a Program Assistant Manager to coordinate and supervise activities for HOP, Boulder Paratransit, and Special Contract services. This role involves scheduling staff, coordinating time-off requests, participating in hiring, and ensuring smooth field operations by providing ongoing coaching and problem-solving with Drivers. The Program Assistant Manager will work closely with the Boulder Program Manager. This is a full-time position with a typical schedule of Monday-Friday from 3:00 pm to 11:00 pm, though hours may vary and include weekends or day shifts. Via Mobility Services is a nonprofit organization focused on providing mobility and transportation options to enhance the quality of life, self-sufficiency, and community access for seniors and people with disabilities. They value teamwork, honesty, integrity, and a passion for helping others.
Requirements
- Minimum of High school diploma or equivalent required.
- Minimum 3 years supervisor experience required.
- Strong computer skills including Microsoft and Google (Int-expert level).
- Knowledge of occupational hazards and safety practices and procedures.
- Dependable with a strong attendance record.
- Good attention to detail, problem-solving skills, ability to multi-task, follow-through and understanding of confidentiality.
- Ability to communicate effectively, both verbally and in writing.
- Interpersonal skills and the ability to work well with other employees and the public.
- Knowledge of the geographic and demographic service area.
- Must pass and maintain DOT physical, random drug testing, and ongoing Motor Vehicle Records checks.
Nice To Haves
- Education supplemented by specialized training in the transit industry and related transit experience.
- Strongly prefer experience with managing a high volume of employees.
- Experience in the hiring of employees.
Responsibilities
- Coordinate and supervise activities for HOP, Boulder Paratransit, and Special Contract services.
- Schedule staff for daily/weekly routes.
- Coordinate vacation and sick time requests.
- Play an active role in hiring staff.
- Ensure smooth operations in the field.
- Provide ongoing coaching and problem-solving with Drivers.
- Work closely with the Boulder Program Manager.
Benefits
- Paid Training!
- Paid Time-Off!
- Medical, Dental, Vision, Flexible Spending Account
- Employer paid Life Insurance
- 403b Retirement Plan
- Employee Assistance Program
- Access to Pet Insurance discounts
- Special employee only discounts
- Credit Union Memberships
- Public Service Loan Forgiveness (PSLF) Program
- Employee Discounts including T-Mobile, Gym Discounts, Pet Benefits & more
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
