Program Assistant III

Utah State University•Logan, UT

2d•Onsite

About The Position

The ADRC Program Assistant III provides communications, outreach, and administrative support to the ADRC Director and Program Coordinator. The position coordinates day-to-day center communications and promotional campaigns, including creating social media and newsletter content, updating website content, designing digital assets, and organizing promotional materials. The role requires effective writing in both formal story-form and informal email contexts. The Program Assistant III leads support for community outreach events and exhibits across Northern Utah, including packing, transporting, setting up, and staffing informational booths and tables. The position also assists with the ADRC research registry database, coordinates logistics for webinars, events, and meetings, and provides general clerical office support. Regular on-campus presence in Logan, Utah, and occasional travel to community events throughout Northern Utah are required; rare travel to Southern Utah may also be required. The position reports to the ADRC Director and Program Coordinator and has no supervisory responsibilities. It may help onboard, guide, and assign daily operational tasks to undergraduate student interns or hourly workers.

Requirements

Four years of experience; or an associate degree or technical training plus two years of experience; or a bachelor's degree.
Excellent interpersonal communication skills.
News story and press release writing skills.
College-level writing skills and familiarity with AP Style.
Professional written and verbal communication skills, including the ability to engage respectfully with older adults, family caregivers, community partners, students, and university staff.
Ability to organize and execute logistics for in-person community events, tabling exhibits, and virtual webinars.
Comfort transporting, assembling, and staffing promotional booths.
Proficiency with Microsoft 365, including Word, Excel, and Outlook; basic spreadsheet and database record-keeping; and general office equipment.
Strong organizational and time-management skills, including balancing deadlines, managing inventories, and maintaining detailed records.
Ability to handle sensitive data discreetly and pass research ethics training to obtain CITI certification.
Ability to take initiative and solve routine workflow challenges under the general direction of the Director and Program Coordinator.
Ability to meet the position's regular on-campus presence requirement in Logan, Utah, and occasional travel requirements across Northern Utah; rare travel to Southern Utah may be required.

Nice To Haves

Experience creating visual materials and formatted layouts with digital design tools such as Canva or Adobe Creative Suite.
Familiarity with social media scheduling and management platforms and email marketing tools such as Constant Contact.

Responsibilities

Create, format, and schedule content for ADRC social media channels and maintain an active content calendar.
Assist with writing, designing, and distributing digital newsletters, reports, and email campaigns.
Prepare promotional flyers, event graphics, informational brochures, signs, and program handouts.
Coordinate routine website updates, including posting events, research updates, and resources.
Assist with basic photo and video capture at center events.
Represent the center at community exhibits, health fairs, senior expos, and outreach events throughout Northern Utah.
Pack event supplies, load vehicles, transport materials, set up and break down booths and banners, staff tables, engage attendees, and distribute center resources.
Work with students who may also be staffing events.
Coordinate logistics for webinars, meetings, and public forums, including Zoom links, room reservations, catering and supplies, and attendee check-in.
Perform office management tasks such as scheduling meetings, filing, processing routine purchasing paperwork, monitoring inventories, and ordering outreach supplies.
Answer general center phone inquiries and monitor the main email inbox using standardized reply guidelines.
Help onboard and guide undergraduate student interns or hourly workers and assign daily operational tasks.
Support center reporting and compliance.
Assist with data entry, routine monitoring, and record maintenance for the ADRC Research Registry database.
Follow Institutional Review Board (IRB) ethics and confidentiality requirements when handling registry information.
Connect interested community registrants with appropriate active research studies.
Perform other program-related and clerical duties as assigned by center leadership.