Program Assistant III

Iowa State University • Ames, IA

2d

About The Position

The Treasurer’s Office at Iowa State University (ISU) is currently seeking qualified candidates to fill a Program Assistant III position. This position assists the Office in maintaining accurate records of payments by consulting with the University’s Receivables Office, Office of Student Financial Aid, Office of the Registrar, and other various University departments to properly manage and apply payments. This role also researches questions to provide information and advice to students, parents, and authorized third parties regarding payment of the University bill and works with financial institutions to research and resolve returned or incorrectly applied student, parent, faculty, and/ or staff payments. The successful candidate must be analytical, innovative, professional, organized, have strong written and verbal communication skills, and work well alone and as a member of a team. Knowledge of fund accounting, NACHA rules and other banking processes, and the ability to communicate, advise, and negotiate with a diverse group of staff, students, and the general public regarding procedures, rules, and regulations are also required to be successful in this position. The candidate must be proficient with Microsoft Word Excel and Outlook, able to diffuse a volatile individual and/or situation, and effectively problem solve. Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Requirements

• High school diploma or equivalent and 5 years of related experience
• analytical
• innovative
• professional
• organized
• strong written and verbal communication skills
• work well alone and as a member of a team
• Knowledge of fund accounting, NACHA rules and other banking processes
• the ability to communicate, advise, and negotiate with a diverse group of staff, students, and the general public regarding procedures, rules, and regulations
• proficient with Microsoft Word Excel and Outlook
• able to diffuse a volatile individual and/or situation
• effectively problem solve
• legally authorized to work in the U.S. on an ongoing basis without sponsorship

Nice To Haves

• Experience with and ability to interpret State and Federal regulations governing privacy rules, such as FERPA, Red Flag Rule, and SSN privacy regulations.
• Experience in higher education, dealing with financial aid and registrar’s office processes and procedures.
• Experience with banking processes, procedures, rules and regulations.

Responsibilities

• Drafting letters to financial institutions for validation of authorized account signatories
• Assisting with daily banking processes and settlements
• Maintaining databases for on-campus merchant credit card program, monthly fee reconciliation, and outgoing wires
• Monitoring the Treasurer’s Office general email to ensure timely and accurate responses to inquiries and requests
• Assisting in maintaining the Treasurer’s Office website to ensure information is current
• Researching and providing necessary documentation to claim University’s unclaimed property held by various States
• Supporting internal and external senior level personnel as well as ensuring diplomatic proceedings with complex financials impacting the University

Benefits

• Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED