Program Assistant - IHI East Hawaii

Salvation Army Careers•Hilo, HI

2d•Onsite

About The Position

The Program Assistant (PA) can either be a full time or part time regular non exempt position under the Independent Living, Higher Education, Imua Kakou (IHI) program. PA for the IHI program is supervised by the Program Coordinator of the IHI program and will perform an array of assigned activities that include direct and/or clerical services to support Specialist staff members in the IHI program.

Requirements

HS graduate or equivalent.
One year job-related experience.
Valid Hawaii driver’s license.
Valid TB and medical clearance.
Valid First Aid and CPR certification.
DHS FBI/Criminal History & CAN, and Salvation Army background clearances.

Nice To Haves

Meets Authorized Driving standards of the Salvation Army, that including initial and annual MVR checks.

Responsibilities

Provide support to Specialists and other professional staff to provide outreach and identified services to youth and families.
Assist in follow-up with youth, families and community agencies.
Provide transportation services as necessary.
Provide attendant care to youths.
Maintain required reports and case file documentation.
Provide clerical support, including ordering supplies as required.
Maintain all program files and records.
Write, type or duplicate all correspondence, memos, forms and other program documents as required or requested by program staff.
Greet all “walk-in” clients and visitors and assist them to expedite the purpose of their visits.
Receive, open, date and distribute incoming mail and to be responsible for all outgoing mail.
Perform light bookkeeping.
Perform office housekeeping, such as vacuum office, throw out trash, keep desks in neat orderly manner.
Perform all office errands as required or requested.
Assist in telephone reception.
Assist in scheduling appointments.
Maintain professional worker-client and staff relationships at all times.
Must be able to carry out and fulfill work duties during assigned work schedule and at work location.
Willing to accept and implement The Salvation Army philosophy.
Ability and skill in communicating with people of different cultures/ethnicity.
Ability and skill in relating to a wide range of people and situations: youth; parents; agency workers; school personnel; law enforcement personnel; businesses; civic groups; supervisors; and other similar personnel.
Personal attributes: good, sound judgment; dependability; understanding firmness; caring; organizational skills; ability to work under conditions of constant change and stress; organized, high energy and ability to perform responsibilities outside the job description if the need arises.
Performs other duties as assigned.
Work under stressful conditions.
Interact with others with courtesy and tact.
Work within an interdisciplinary team concept; participate in staff training and growth group.
Manage and prioritize multiple projects in an organized and efficient manner.
Respond to crisis situations in a calm and effective manner.
Complete projects on schedule.
Maintain confidentiality.
Maintain regular and punctual work attendance; may require flexible schedule, including evenings and weekends.
Implement safe restraints of youth involved in physical confrontation situations.
Talk to co-workers, clients, vendors.
Written communication to and from co-workers, clients, vendor.
Talking on the telephones.
Responding to written or verbal requests of co-workers, clients, and vendors.
Training/giving verbal and written instructions.
Receiving verbal and written instructions.
Writing/composing written language.
Reading.
Visiting/working at other worksites.
Communication via the latest technologies.
Prioritize multiple work tasks to meet tight deadlines.