Program Assistant (Homebound)

Loudoun County Public SchoolsAshburn, VA
Hybrid

About The Position

This specialized position provides technical, administrative, financial, and program support for the division-wide Homebound Services Office. The Program Assistant serves as a key operational team member by coordinating communication among schools, families, Homebound teachers, Payroll, and central office staff; maintaining program records and databases; processing payroll and financial documents; supporting state and division reporting requirements; and serving as a primary point of contact for program-related inquiries. The employee completes assignments independently, exercises sound judgment, maintains confidentiality, and uses initiative to identify solutions and improve operational processes and procedures.

Requirements

  • Associate’s Degree
  • Two (2) years of related administrative, program support, payroll, financial processing, database management, records management, or customer service experience.
  • Provides administrative and program support to the Homebound Services Office, including processing referrals, reviewing documentation, and supporting Homebound teachers with onboarding, training, and program procedures.
  • Serves as the department timekeeper and processes payroll, personnel, financial, and purchasing documents; collaborates with Payroll, Human Resources, school-based staff, and Homebound teachers to resolve related issues and ensure accurate recordkeeping.
  • Maintains Homebound program databases, records, reports, and division systems; compiles, analyzes, and reports data to support program operations, compliance monitoring, audits, division accountability measures, and state reporting requirements while ensuring confidentiality and data integrity.

Responsibilities

  • Provides administrative and program support to the Homebound Coordinator and Homebound Specialist, including processing Homebound referrals, reviewing supporting documentation, and coordinating follow-up with schools, and families.
  • Serves as the primary point of contact for Homebound-related inquiries and supports Homebound teachers with onboarding, training, program procedures, and required documentation.
  • Serves as the department timekeeper and processes payroll, personnel, and financial documents, including purchase orders, and invoices; collaborates with Payroll, Human Resources, school-based timekeepers, and Homebound teachers to resolve related issues.
  • Maintains Homebound program databases, records, and division systems, including Phoenix, Guardian, and other applicable platforms, ensuring data accuracy, integrity, confidentiality, and compliance with federal, state, and division requirements.
  • Creates, tracks, updates, and maintains spreadsheets, reports, correspondence, files, and other documentation necessary for program operations, compliance monitoring, audits, and state reporting requirements.
  • Compiles, analyzes, and reports program data to support division accountability measures and annual reporting requirements, including data submissions to the Virginia Department of Education.
  • Serves as backup support for other Student Services Program Assistants and performs other duties as assigned to ensure continuity of operations and customer service across the department.
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