Program Assistant, Development

Association of Zoos and Aquariums•Silver Spring, MD

12d•$40,560 - $45,630•Hybrid

About The Position

The Association of Zoos and Aquariums (AZA) is seeking a Program Assistant, Development to join the Member Services team. This role provides administrative support for the development and fundraising areas, with the goal of helping to expand the AZA donor base for AZA programs. This role focuses on supporting the activities of prospective donor research, outreach efforts and communication, and developing fundraising campaigns. This position is based in our Silver Spring, MD headquarters and reports to the Director, Integrated Marketing and Development. This position is eligible for a hybrid schedule with a minimum of 2 days per week in the office.

Requirements

High school degree or GED required
Proficiency with Microsoft Office 365 suite
Demonstrated skills in the use of internet applications, databases, and CRM tools (Excel and NetForum preferred) to gather and analyze data. Knowledge in working with a web-based content management system, as well as websites such as Bonterra, Constant Contact, Survey Monkey, etc.
Excellent verbal and written communication skills, with a high level of customer service.
Creative problem solver with superior organizational skills, analytical abilities, strong attention to detail, and ability to handle multiple projects.
Self-motivated and able to work independently.
Ability to work well under pressure in a fast-paced environment while meeting deadlines.
Skilled in establishing and maintaining effective working relationships with staff, members, and vendors.
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Demonstrated good judgment and strong decision-making skills.
Ability to travel required

Nice To Haves

Bachelor’s degree in marketing, development, non-profit management, business administration, or other related field is preferred.
1-2 years of experience with development, non-profits, or associations is preferred.
Previous experience with zoos and aquariums or related organizations is a plus.

Responsibilities

Provide timely and responsive support to donors of AZA.
Research funding prospects using online resources and database.
Administrative management of donor data, pulling reports, tracking metrics on key performance indicators, managing regular donor acknowledgments, and assisting with stewardship plans.
Assist the Development Director with annual campaigns, grant submissions, and coordinating an annual silent auction.
Coordinates fundraising collateral, including solicitation materials and case statements.
Works cross departmentally with conservation and communication teams to help build community engagement and program/brand awareness.
Attend conferences and events to provide general support, performing a variety of logistical, administrative, and on-site tasks as assigned.
Other duties as assigned.