Program Assistant, Alumni (Part-Time, Bilingual)

Families First Parenting Programs • Brookline, MA

23d

About The Position

The Program Assistant, Alumni provides flexible, part-time support across several areas, including Parent Representative Committee liaison and support, Parent Ambassador support, Community Impact Project support, Parent Communication & Referrals, Parent Leadership, Training, and Alumni Program support. The role focuses on building relationships with parents and participants; supporting communication and follow-up; coordinating meetings and activities; assisting with training and events; and providing administrative and logistical support to help programs run smoothly.

This is a 10-hour-per-week, non-exempt position. The schedule will be determined with the supervisor and will be flexible depending on program activities, events, meetings, and participants’ needs. Availability is required for specific weekday meetings and meetings and events during evenings and weekends. Some responsibilities are ongoing, while others are periodic or event based. Occasional travel to meetings and events in Greater Boston and Western Massachusetts may be needed. The role reports to the Assistant Director of Programs.

Requirements

• Fluency in English and Spanish.
• At least 1 year of experience working with parents, families, community members, or in a related role.
• Strong communication and relationship-building skills.
• Organized, dependable, and able to follow through independently.
• Comfortable communicating by phone, text, email, and in person.
• Comfortable engaging with individuals and groups.
• Flexible and able to adjust work hours occasionally based on program needs.
• Commitment to creating a welcoming, inclusive, and parent-centered experience.
• Willingness and ability to travel to meetings, trainings, events, and other program activities as needed in Greater Boston and occasionally Western Massachusetts.
• Availability for occasional weekday, evening, and weekend meetings and events.
• Able to climb and descend stairs, bend, and occasionally lift items up to 30 pounds, such as supplies or equipment.

Nice To Haves

• Families First Alumni is preferred.

Responsibilities

• Communicate with parents, parent leaders, and program participants by phone, text, email, and in person.
• Make welcome, reminder, and follow-up calls and respond to parents’ questions and requests.
• Support parent meetings, training, workshops, Parent Cafés, community events, and other engagement activities.
• Assist with scheduling, registration, reminders, attendance, materials, supplies, and follow-up.
• Help prepare for and provide on-site support at events and meetings, including setup and breakdown.
• Support the Parent Representative Committee, Parent Ambassadors, and other parent leadership activities.
• Connect parents with Families First programs, staff, and community resources, and follow up as needed.
• Maintain accurate records, track participation and follow-up items, and provide general administrative support.
• Co-facilitate selected meetings, training, and parent engagement activities.
• Perform other related duties as assigned.

Benefits

• Reimbursement for specific work-related travel in accordance with organizational policy, including mileage at the standard IRS rate, tolls, and parking.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed