Program Assistant, Alumni (Part-Time, Bilingual)

Families First Parenting Programs • Brookline, MA

18d • Hybrid

About The Position

The Program Assistant, Alumni provides flexible, part-time support across the Parent Representative Committee (PRC), Parent Ambassadors, Community Impact Projects, Referrals, and Alumni Events and Trainings. The role builds relationships with parents and participants; supports communication and follow-up; coordinates meetings and activities; assists with training and events; and provides administrative and logistical support to help programs run smoothly.

This is a part-time, 10-hour-per-week, non-exempt, hybrid position. The schedule is determined with the supervisor and is flexible based on program activities, events, meetings, and participant needs. The role requires availability for specific weekday meetings and occasional evening and weekend meetings and events. Travel to meetings and events in Greater Boston and occasionally Western Massachusetts may be needed. The Program Assistant, Alumni reports to the Assistant Director of Programs.

Requirements

• Fluency in English and Spanish.
• At least 1 year of experience working with parents, families, community members, or in a related role.
• Strong communication and relationship-building skills.
• Organized, dependable, and able to follow through independently.
• Comfortable communicating by phone, text, email, and in person.
• Comfortable engaging with individuals and groups.
• Flexible and able to adjust work hours occasionally based on program needs.
• Commitment to creating a welcoming, inclusive, and parent-centered experience.
• Willingness and ability to travel to meetings, trainings, events, and other program activities as needed in Greater Boston and occasionally Western Massachusetts.
• Availability for occasional weekday, evening, and weekend meetings and events.
• Able to climb and descend stairs, bend, and occasionally lift items up to 30 pounds, such as supplies or equipment.

Nice To Haves

• Families First Alumni experience is preferred.

Responsibilities

• Communicate with parents, parent leaders, and program participants by phone, text, email, and in person.
• Make welcome, reminder, and follow-up calls and respond to parents’ questions and requests.
• Support parent meetings, training, workshops, Parent Cafés, community events, and other engagement activities.
• Assist with scheduling, registration, reminders, attendance, materials, supplies, and follow-up.
• Help prepare for and provide on-site support at events and meetings, including setup and breakdown.
• Support the Parent Representative Committee, Parent Ambassadors, and other parent leadership activities.
• Connect parents with Families First programs, staff, and community resources, and follow up as needed.
• Maintain accurate records, track participation and follow-up items, and provide general administrative support.
• Co-facilitate selected meetings, training, and parent engagement activities.
• Perform other related duties as assigned.

Benefits

• Reimbursement for specific work-related travel in accordance with organizational policy, including mileage at the standard IRS rate, tolls, and parking.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed