Program and Technology Associate (Part-Time)

The New York Public Library•New York, NY

24d•Onsite

About The Position

The mission of the New York Public Library is to inspire lifelong learning, advance knowledge, and strengthen our communities. To deliver on this promise, we provide free access to physical and electronic resources in neighborhoods throughout the Bronx, Manhattan, and Staten Island. The Bronx Library Center is the largest public library in the Bronx. This 6-floor, 78,000 square feet, majestic LEED certified building is a dynamic, vibrant, and well-utilized center of access and learning in the Bronx. It is home to the New York Public Library’s premier Latino and Puerto Rican Heritage Collection, which features books in English and Spanish on the Latino experience. The Bronx Library Center serves a diverse clientele with dominant populations of Hispanics and African Americans. Reporting to the Managing Librarian, this part-time position is responsible for supporting audio/visual production (lighting, audio systems, etc…) and technological needs for a range of events and services in BLC. This position will coordinate with programming staff and internal departments to determine audiovisual and technological requirements, assist in ensuring staffing and equipment needs are met, set up and operate technology for any event, and provide staff and public technology training and assistance.

Requirements

4 years of proven experience with A/V technology and computer hardware/software or equivalent combination of education and experience
Demonstrated experience with video/film projection including work with laptop projection and digital video
Successfully demonstrated experience working with a variety of A/V formats and equipment (Lighting, Crestron, digital consoles, projectors, wireless microphones, etc…)
Successfully demonstrated experience working with Zoom, Google Meet, and related virtual meeting platforms
Proficient with analog and digital technologies
Successfully demonstrated ability to work with both Mac and PC computer platforms
Successfully demonstrated ability to teach basic computer technology to the public
Successfully demonstrated ability to perform work independently with speed, reliability, and accuracy in an automated environment, including the ability to troubleshoot and solve technical problems as they arise
Successfully demonstrated ability to work on multiple tasks with changing priorities and deadlines
Ability to communicate well with others, including co-workers, library users, and creative collaborators
Excellent computer skills, including proficiency in MS Office and Google Suite

Responsibilities

Support all aspects of the Bronx Library Center's technological and programmatic needs (a/v, lighting)
Train and support staff on A/V and computer technology
Ensure that all A/V materials and equipment are handled properly and accounted for at the end of the day
Perform basic repairs, adjustments, and cleaning of A/V devices
Provide input and expertise on A/V and technology purchases
Troubleshoot and assist with the handling of specialized user needs
Assist with new A/V and/or technological initiatives and workflow, including documenting public programs and equipment maintenance
Schedule and facilitate virtual/remote support for all programs
Assist with BLC digital signage content creation and workflows
Assist in monitoring programs and attendees for BLC
Attend and participate in library staff meetings and training sessions
Provide computer technology instruction and support to the public
Knowledge of accessibility design or construction
Able and willing to work a flexible schedule including nights and some weekends
May supervise hourly staff during events