Program Analyst

Veterans Health Administration • Lakewood, CO

9d

About The Position

This staff role in the Veteran and Family Member Programs Program Management Office (VFMP PMO), within the Office of Integrated Veteran Care (IVC), Veterans Health Administration (VHA), serves as a Project Coordinator supporting and monitoring multiple projects. The position assists with developing methodologies, identifying tasks, scheduling, and allocating resources to help ensure programs are efficient, cost-effective, and compliant with regulations.

The Program Analyst evaluates operations, policies, processes, and procedures and recommends improvements. The position manages assigned project scope and schedules, conducts studies and projects, analyzes findings, and presents recommendations to leadership. It also serves as product owner for assigned VFMP projects, works with business and technology teams, helps prioritize system changes, and participates in testing and user acceptance testing.

The work schedule is Monday through Friday, with an eight-hour tour between 7:30 a.m. and 4:00 p.m. Compressed or flexible scheduling may be available. Ad-hoc telework may be authorized. Virtual work may be authorized for current VA employees already subject to the return-to-in-person-work mandate in their current position; virtual work means working outside the original hiring duty station at a VA-owned or leased space. Return-to-office mandates are in effect, and selectees must report to in-person work unless approved for an exception or exemption.

Relocation and recruitment incentives, critical skills incentives, and permanent change of station are not authorized. The position requires a one-year probationary period or two-year trial period, as applicable. The agency evaluates the employee's performance and conduct, agency needs, and whether continued employment advances the public interest.

Requirements

• U.S. citizenship is required.
• For applicants subject to the federal time-in-grade requirement, one year at GS-11 is required for the GS-12 position.
• One year of specialized experience equivalent to at least the next lower grade, GS-11, is required.
• Specialized experience includes applying regulations, policies, and operational procedures governing federal health or benefit programs.
• Specialized experience includes using project management principles and process-improvement best practices.
• Specialized experience includes presenting conclusions and recommendations to management based on analysis and evaluation.
• Specialized experience includes communicating effectively, orally and in writing, with a broad range of internal and external stakeholders.
• Complete the required application steps, questionnaire, and online assessment.
• Selective Service registration is required for males born after 12/31/1959.
• Applicants are subject to a background/security investigation and must complete online onboarding and pre-employment identification requirements.
• Participation in the seasonal influenza vaccination program is required for Department of Veterans Affairs Health Care Personnel.
• A one-year probationary period or two-year trial period is required, as applicable.
• There is no educational substitution at this grade level.

Responsibilities

• Analyze and evaluate operations, policies, processes, and procedures, and recommend improved, cost-effective changes or solutions.
• Manage the scope and schedule of assigned projects.
• Plan and conduct studies and projects, analyze findings, and make recommendations on operating programs.
• Present briefings to leadership on recommended changes to support understanding and acceptance of findings and recommendations.
• Serve as product owner on assigned VFMP projects, making decisions for business representatives regarding project backlogs, requirements prioritization, sprint reviews, and other project activities.
• Evaluate, advise, and recommend courses of action to leadership concerning organization, methods, and procedures for strategic and operational decision-making.
• Identify and analyze data needed to manage and develop new or modified administrative program policies, regulations, goals, or objectives.
• Collaborate with teams on reporting and data needs.
• Identify department needs and prioritize system fixes and enhancement requests based on stakeholder input.
• Serve as a point of contact between the Business, OI&T, and other project team members.
• Participate in testing system fixes and enhancements and conduct user acceptance testing.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefit eligibility depends on position type, and applicants are directed to contact the hiring agency for details.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed