DHS Senior Program Anaylst

Information Systems & Networks Corporation•Bethesda, MD

12h•$145,000 - $155,000•Remote

About The Position

At ISN, you'll find more than a job—you'll find an opportunity to build your career, collaborate with talented professionals, and make a meaningful impact supporting important federal missions. We foster a collaborative, inclusive culture where employees are encouraged to learn, grow, share ideas, and contribute to innovative solutions for our customers. Whether you're just beginning your career or bringing years of experience, you'll join a team that values integrity, accountability, teamwork, and continuous improvement. If you're passionate about making a difference and delivering exceptional results, we'd love to have you on our team.

Requirements

Active favorable adjudicated T5, T5R or HT
DHS experience highly desired
Flexible work location, Remote-friendly

Responsibilities

Support the planning, coordination, and daily operations of the Background Investigations Program.
Collect, analyze, and interpret operational, workforce, quality, production, and performance data.
Develop and maintain recurring and ad hoc reports, dashboards, scorecards, and performance metrics.
Monitor key performance indicators (KPIs) and identify trends, risks, opportunities, and areas for improvement.
Conduct workforce forecasting, capacity planning, workload analysis, and resource allocation assessments.
Prepare reports, program summaries, dashboards, presentations, briefing materials, and customer-facing deliverables.
Provide data-driven recommendations and operational insights to support leadership decision-making.
Support customer briefings, program reviews, audits, inspections, and data requests.
Coordinate with internal departments to collect information, track milestones, and support program initiatives.
Maintain program documentation, databases, reporting tools, and workflow tracking systems.
Monitor customer policy updates and contract requirements to support compliance and operational alignment.
Assist in the development and maintenance of program guidance, procedures, and operational documentation.
Support stakeholder engagement activities, including communications, workshops, webinars, and outreach initiatives.
Assist with proposal reviews and evaluation activities for compliance, completeness, and programmatic alignment.
Identify and support process improvement initiatives designed to enhance efficiency, reporting accuracy, data quality, and overall program performance.