DHS Coordinator I

HireRight•Tulsa, OK

3d•Hybrid

About The Position

Data Coordinator I will be responsible for processing and managing data and information provided as part of the delivery of Drug and Health Screening Services. Interacts with various clients and vendors to facilitate timely resolutions and escalate issues as needed. Works cross-functionally with other departments in the organization. This is a hybrid role requiring three onsite days per week based in Tulsa OK Office location.

Requirements

High School diploma or GED required
Data Entry
Customer service phone skills
Attention to Detail
Ability to meet weekly productivity standards
Previous work experience in office environment preferred
Entry level for support roles with no or very little prior experience
Works on simple and repetitive routines in standardized work.
Acquiring basic skills of basic routine operations, following step-by-step procedures requiring little or no previous experience.
Daily supervision is required.
Does not need to know about the organization in work

Responsibilities

Strong data entry both alpha and numeric
Strong attention to detail
Schedule/coordinate drug and health screening services requested by clients via work queue
Ability to follow NON-DOT and DOT Internal, State and Federally regulated guidelines as they pertain to drug and health screening services
Communicate internally and externally with clients and vendors
Liaison between clients and vendors
Ensure prompt and accurate response to clients-specific issues
Follow up on all requests to completion keeping client informed
Inbound and outbound calls / phone queue
Ability to meet weekly productivity standards
Continuous client and vendor education
Quickly learn job specific software
All other duties as assigned