Program Analyst, Sr - QUERI

Aptive • Remote,

1d • Remote

About The Position

Aptive Resources is seeking a Senior Program Analyst to support the Department of Veterans Affairs Office of Research and Development (ORD) Quality Enhancement Research Initiative (QUERI), under the Field Enterprise Research Support Services contract. The role supports QUERI's implementation science, quality improvement, and program evaluation portfolio by developing and executing processes for measuring, synthesizing, and reporting project impacts, and by managing the administrative infrastructure that supports oversight of funded projects.

The position supports QUERI's mission in furtherance of the Foundations for Evidence-based Policymaking Act of 2018. It applies implementation science and quality improvement knowledge to measure and synthesize program and project impacts at an organizational level. The successful candidate independently manages administrative processes, applies artificial intelligence tools, including Claude, to problem-solving and process improvement, and supports program-level decisions through analysis and recommendations in a complex, matrixed research organization.

This is a 100% remote, full-time position at 40 hours per week.

Requirements

• Bachelor's degree in business administration, public administration, health administration, public health, research, data science, or a related field.
• At least 8 years of experience supporting program management or program analysis in a complex organization.
• Working knowledge of implementation science and quality improvement theories, models, and frameworks (e.g., CFIR, RE-AIM), including metrics and measurement of impacts and outcomes at an organizational level.
• Hands-on experience using generative AI tools, specifically Claude, in project management, portfolio analysis, or quality/process improvement work, with specific examples of outcomes or impact.
• Ability to independently manage tasks, prioritize workstreams, and contribute to program-level operations with minimal oversight.
• Experience with database management, data analysis, and data visualization, including tools such as REDCap and Excel.
• Proficiency with Microsoft Office tools, including Excel (e.g., data management and formulas), Microsoft Teams, and SharePoint.
• Strong attention to detail and ability to manage multiple tasks and deadlines.
• Effective written and verbal communication skills.
• Ability to work independently in a remote environment while managing assigned tasks and deadlines.
• Discretion and mature judgment when handling routinely encountered confidential information.
• Ability to obtain and maintain a public trust clearance.
• Legal authorization to work in the U.S.

Nice To Haves

• Knowledge and background in healthcare and healthcare systems, research administration, and complex matrixed organizations.
• Experience developing SOPs, job aids, or process improvement initiatives.
• Experience working in a federal or VA environment, particularly in support of health systems research or implementation science programs.
• Active or reciprocity-eligible federal or VA public trust background investigation.
• Systems thinking that recognizes how processes are integrated across multiple organizational levels.
• Ability to synthesize data and stakeholder input to inform program improvements or operational decisions.

Responsibilities

• Develop and execute processes for measuring, synthesizing, and reporting the impacts of implementation science, quality improvement, and program evaluation projects in support of the Foundations for Evidence-based Policymaking Act of 2018.
• Develop and execute administrative processes supporting QUERI's oversight of funded projects, including developing and managing databases, information collection tools, and file repositories.
• Develop, maintain, and improve standard operating procedures governing project and program administrative processes.
• Apply artificial intelligence tools, including Claude, to problem-solving and process improvement, including internal process mapping and streamlining.
• Apply implementation science and quality improvement theories, models, and frameworks to measure and synthesize impacts and outcomes at an organizational level.
• Perform database management, data analysis, and data visualization using tools such as REDCap and Excel to support tracking and reporting.
• Prepare program-level reports, summaries, and analyses related to implementation science and quality improvement project activities.
• Coordinate with program leadership and stakeholders across a complex, matrixed research organization to ensure timely and accurate processing of requests and deliverables.
• Communicate with internal and external stakeholders to resolve issues, ensure data accuracy, and support program objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior