Program Analyst III

Chickasaw Nation Industries, Inc.•Bethesda, MD
•$94,200 - $100,000

About The Position

The Program Analyst III supports migration schedules, documentation, readiness tracking, and implementation coordination in a large, federated federal IT environment. The position balances enterprise standards with the operational needs of individual NIH Institutes, Centers, and Offices (ICOs). The role supports endpoint migration activities by maintaining inventories and trackers, coordinating deployment communications and appointments, tracking exceptions and remediation, validating completion and handoff records, and documenting failures and reattempts. It also provides broader program support, including performance and risk tracking, reporting, data analysis, process improvement, stakeholder coordination, budget monitoring, records management, and assistance with project plans, schedules, resources, and deliverables.

Requirements

  • Ability to obtain, maintain, and access classified information at the Public Trust level.
  • At least 4 years of IT project coordination experience.
  • Familiarity with endpoint migration.
  • Strong Excel and reporting skills.
  • Ability to document technical work, communicate with federal stakeholders, and work within formal change, security, and operational governance processes.
  • Ability to work across distributed technical teams and manage competing operational priorities.
  • Bachelor's degree and 4–7 years of relevant experience, or an equivalent combination of education and experience.

Nice To Haves

  • Prior support of NIH, HHS, or comparable large federal civilian agency environments.
  • Experience with enterprise-scale endpoint management, cybersecurity operations, and service transition practices.
  • Experience using automation, metrics, and documented quality controls to improve repeatability and service outcomes.

Responsibilities

  • Maintain device inventories and migration trackers.
  • Coordinate deployment communications.
  • Track migration exceptions and remediation.
  • Maintain project artifacts and action logs.
  • Validate completion and handoff records.
  • Maintain device- and organization-level migration trackers.
  • Reconcile readiness data with deployment results.
  • Coordinate appointments, notices, and technical escalation queues.
  • Document failures, exceptions, and reattempts.
  • Verify closure evidence and update weekly progress forecasts.
  • Track program performance and progress to help ensure objectives are met within scope, time, and budget.
  • Prepare and deliver regular reports on program status, risks, and challenges to senior management.
  • Collect, analyze, and interpret data to support decision-making.
  • Identify opportunities to streamline program processes, increase efficiency, and implement best practices.
  • Collaborate with internal and external stakeholders to gather requirements, provide updates, and ensure alignment with program goals.
  • Monitor and manage risks throughout the program lifecycle.
  • Facilitate communication between departments to support program execution.
  • Assist with budget planning and resource allocation.
  • Monitor and report on budget adherence and identify potential cost savings or overspending.
  • Maintain accurate records, documents, and reports related to program activities.
  • Assist with creating project plans, timelines, and documentation.
  • Support program managers in managing schedules, resources, and deliverables.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company life insurance
  • Short-term and long-term disability insurance
  • 401(k) with immediate vesting
  • Professional development assistance
  • Legal Aid Assistance Program
  • Family planning and fertility assistance
  • Personal time off (PTO)
  • 11 federal holidays
  • Employee Assistance Program (EAP)
  • Training and development opportunities
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