Program Analyst II

State of North Carolina

9h

About The Position

The primary purpose of the Program Analyst II position is to manage and coordinate all aspects of program sessions and activities. This includes planning, developing, and executing logistical and operational tasks to ensure seamless delivery of programs. The role involves negotiating and managing contracts with vendors, overseeing technical and IT needs, maintaining program budgets, and ensuring effective communication and content management. Additionally, Program Analyst II supports leadership development initiatives, facilitates discussions, and provides exceptional customer service to program participants and stakeholders.

Requirements

• Bachelor's degree from an appropriately accredited institution and five (5) years of progressive experience related to the area of assignment; or an equivalent combination of training and experience.

Nice To Haves

• Demonstrated ability to evaluate and implement service agreements with external partners delivering leadership development content and training.
• Experience designing, facilitating, and managing leadership development programs to include leading class discussions, coordinating mentorship opportunities, and developing post-program growth activities.
• Demonstrated ability to research, develop, and apply innovative leadership development techniques, including the creation of customized content, pre/post session materials, and the evaluation of program effectiveness.
• Experience organizing and coordinating program activities, including managing steering committees, prioritizing competing requests, and planning community service initiatives for leadership development participants.
• Working experience designing and delivering special presentations and projects on critical leadership topics at the request of senior department leadership.

Responsibilities

• Manage and coordinate all aspects of program sessions and activities.
• Plan, develop, and execute logistical and operational tasks for seamless program delivery.
• Negotiate and manage contracts with vendors.
• Oversee technical and IT needs for programs.
• Maintain program budgets.
• Ensure effective communication and content management for programs.
• Support leadership development initiatives.
• Facilitate discussions.
• Provide exceptional customer service to program participants and stakeholders.

Benefits

• A variety of leave options
• Professional development opportunities
• Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees