Program Analyst I
About The Position
The Program Analyst I position supports the Communicable Disease Branch by administering and coordinating core functions of the Veterinary Public Health Program, including oversight of the certified rabies vaccinator program and statewide rabies tag operations. This role conducts technical and operational activities such as database management, account administration, and processing of sales and financial transactions related to rabies tag distribution. The Program Analyst I position also provides analytical support through data entry, data analysis, and interpretation of program activity and trends. In addition, the analyst assists with outbreak response and contributes to training development and other branch programs as operational needs arise.
Requirements
- Bachelor’s degree from an appropriately accredited institution and three (3) years progressively responsible experience related to the area of assignment OR An equivalent combination of training and experience.
Nice To Haves
- Intermediate‑level use of Microsoft Access to maintain, update, and verify program databases supporting operational workflows.
- Proficient development of presentations using Microsoft PowerPoint to support training, communication, and program information delivery.
- Demonstrated experience processing, verifying, and posting receipts for goods sold, including resolving account discrepancies and recording transactions in accordance with established procedures.
- Hands‑on experience performing administrative and clerical tasks such as data entry, preparing invoices, sending bill reminders, filing documentation, and contacting clients regarding account status.
- Applied experience managing shipping logistics through FedEx and UPS, including preparing shipments, tracking deliveries, and executing protocol‑based fulfillment tasks.
Responsibilities
- Administer the certified rabies vaccinator program in alignment with North Carolina statutes.
- Manage statewide rabies tag sales, including account setup, order processing, and reconciliation of financial transactions.
- Maintain and update rabies tag and certified vaccinator databases to ensure accuracy and accessibility of program records.
- Coordinate shipping logistics for routine and urgent rabies tag distribution, following established FedEx and UPS protocols.
- Process, verify, and post receipts for goods sold while researching and resolving account discrepancies.
- Collect, enter, and analyze surveillance and program-related data to support reporting, trend monitoring, and decision-making.
- Assist with outbreak events by providing data support, logistical coordination, or other operational tasks as needed.
- Develop training materials and assist in training delivery related to program operations and public health procedures.
- Communicate with internal and external stakeholders to support program operations and ensure compliance with policies and procedures.
- Contribute to additional Communicable Disease Branch initiatives based on evolving program priorities and public health needs.
Benefits
- health insurance options
- standard and supplemental retirement plans
- NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
- paid vacation
- sick leave
- community service leave
- paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
