Program Analyst, Health IT Data

American Heart Association • Dallas, TX

8d • $75,000 - $85,000 • Remote

About The Position

The Program Analyst, Health IT is responsible for operationally implementing outpatient quality programs—including Target: BP, Check. Change. Control. Cholesterol., and Target: Type 2 Diabetes—that aim to improve care for patients with cardiovascular disease. The role develops and deploys program data-collection operations, presentations, and internal and external program and platform training. It also creates strategic, innovative solutions to drive the growth and scale of existing and new core programs, working closely with departments across the national office. The position is remote and includes approximately 10% travel, including overnight stays.

The Analyst works with clinical leadership and cross-functional partners to assess program and data needs, support Health IT-enabled workflows, and translate program requirements into practical tools, resources, and reporting. The role analyzes program trends, participant feedback, performance data, and operational inputs to inform recommendations and continuous improvement. It also supports national virtual workgroups, stakeholder meetings, and program-development activities, and coordinates deliverables and communications across project teams.

The American Heart Association describes its culture as focused on work-life harmonization and offers resources including Heart U, training, and professional support. Its stated mission is to be a relentless force for a world of longer, healthier lives.

Requirements

• Bachelor's degree or equivalent.
• Three years of project management experience, including creating and adhering to timelines and communicating with team members and stakeholders.
• Understanding of foundational data storytelling concepts and identifying trends, with intermediate to expert comfort using Excel and other data reporting tools and platforms.
• Experience in outpatient health care or public health, including clinical work, quality improvement, program development, and systems-of-care improvement.
• Strong skills in supportive documentation and resource development, including presentations, infographics, tutorials, and professional education documents.
• Comfort with clinical quality measures, process improvement, and using data to develop actionable quality-improvement solutions.
• Strong written, verbal, and presentation skills for live and virtual settings, and proficiency with applications including PowerPoint, Word, Canva, Microsoft Teams, and Outlook.
• Ability to work independently with minimal supervision and effectively engage volunteers to increase motivation and participation.
• Willingness to travel approximately 10% of the time, including overnight stays.

Nice To Haves

• Lean Six Sigma or Project Management Professional (PMP) certification.
• Experience in the outpatient medical field, focused on healthcare quality or clinical settings.
• Strong interpersonal and relationship-building skills.

Responsibilities

• Plan, consult on, and conduct analysis of clinical, operational, and program data needs to identify business problems, workflow gaps, reporting requirements, and opportunities to improve program design, implementation, and participant experience.
• Engage with clinical leadership and cross-functional partners to advance best practices and quality improvement through outpatient cardiovascular quality initiatives, including Target: BP, Check. Change. Control. Cholesterol., and Target: Type 2 Diabetes.
• Operationalize and execute program data collection, validation, reporting, and quality assurance with staff, external customers, and vendors to provide timely, accurate, actionable information.
• Support Health IT-enabled program functions, including data submission processes, registry or platform workflows, issue escalation, user guidance, and translating program requirements into practical tools, resources, and reporting outputs.
• Analyze program trends, participant feedback, performance data, and operational inputs; communicate insights and recommendations; and support continuous improvement and data-driven decision-making.
• Work across the American Heart Association to identify collaboration opportunities, streamline processes, align Health IT and programmatic priorities, and execute priority initiatives.
• Lead or support national virtual workgroups, stakeholder meetings, and program-development activities focused on outpatient quality improvement, data optimization, clinical resource development, and program growth.
• Communicate project progress, risks, timelines, and deliverables to leadership and project teams, and coordinate cross-functional workstreams to complete program and Health IT deliverables on schedule.

Benefits

• Medical, dental, vision, disability, and life insurance.
• Retirement program with employer match and automatic contribution.
• Employee assistance program, employee wellness program, telemedicine, and medical consultation.
• Professional development resources, including Employee Resource Groups, a professional mentoring program, and Heart U.
• Paid time off, with a minimum of 16 days per year for new employees; the number of days increases based on seniority.
• 12 paid holidays per year, including several days off at the end of the year.
• Tuition assistance for education related to current duties, responsibilities, or potential future positions.
• Incentive program eligibility based on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level