Program Analyst, Health IT Data

American Heart Association • Dallas, TX

6d • Remote

About The Position

The Program Analyst, Health IT is responsible for operationally implementing outpatient quality programs—including Target: BP, Check. Change. Control. Cholesterol., and Target: Type 2 Diabetes—that aim to improve care for patients with cardiovascular disease. The role develops and deploys program data-collection operations, presentations, and internal and external program and platform training. It also creates strategic and innovative solutions to support the growth and scale of existing and new programs, working closely with multiple departments at the national office.

This remote position supports clinical and operational analysis, Health IT-enabled program functions, data collection and quality assurance, reporting, stakeholder engagement, and continuous improvement. The analyst coordinates cross-functional work and communicates progress, risks, timelines, and deliverables. The position requires approximately 10% travel, including overnight stays.

Requirements

• Bachelor's degree or equivalent.
• Three years of project management experience, including creating and adhering to timelines and communicating with team members and stakeholders.
• Understanding of foundational data storytelling concepts and identifying trends, with intermediate to expert comfort using Excel and other data reporting tools and platforms.
• Experience in outpatient health care or public health, including clinical work, quality improvement, program development, and systems-of-care improvement.
• Strong skills in supportive documentation and resource development, including presentations, infographics, tutorials, and professional education documents.
• Comfort with clinical quality measures, process improvement, and using data to develop actionable quality improvement solutions.
• Strong written, verbal, and presentation skills for live and virtual settings; proficiency with applications including PowerPoint, Word, Canva, Microsoft Teams, and Outlook.
• Ability to work independently with minimal supervision and effectively engage volunteers to increase motivation and participation.
• Willingness to travel approximately 10% of the time, including overnight stays.

Nice To Haves

• Lean Six Sigma certification.
• Project Management Professional (PMP) certification.
• Experience in outpatient medical settings, particularly healthcare quality or clinical settings.
• Strong interpersonal and relationship-building skills.

Responsibilities

• Plan, consult on, and analyze clinical, operational, and program data needs to identify business problems, workflow gaps, reporting requirements, and opportunities to improve program design, implementation, and participant experience.
• Engage clinical leadership and cross-functional partners to advance best practices and quality improvement through outpatient cardiovascular quality programs, including Target: BP, Check. Change. Control. Cholesterol., and Target: Type 2 Diabetes.
• Operationalize and execute program data collection, validation, reporting, and quality assurance in collaboration with staff, external customers, and vendors.
• Support Health IT-enabled program functions, including data submission, registry or platform workflows, issue escalation, user guidance, and translating program requirements into practical tools, resources, and reporting outputs.
• Analyze program trends, participant feedback, performance data, and operational inputs; provide recommendations and insights to support continuous improvement and data-driven decision-making.
• Work across the American Heart Association to identify collaboration opportunities, streamline processes, align Health IT and program priorities, and execute initiatives.
• Lead or support national virtual workgroups, stakeholder meetings, and program development activities focused on outpatient quality improvement, data optimization, clinical resource development, and program growth.
• Communicate project progress, risks, timelines, and deliverables to leadership and project teams, and coordinate cross-functional workstreams to complete deliverables on schedule.
• Develop and deploy program data-collection operations, presentations, and internal and external program and platform training.
• Create strategic and innovative solutions to drive growth and scale of existing and new core programs.

Benefits

• Medical, dental, vision, disability, and life insurance.
• Retirement program with employer match and automatic contribution.
• Employee assistance program, employee wellness program, telemedicine, and medical consultation.
• Professional development through Employee Resource Groups, a professional mentoring program, and Heart U, the Association’s national online university.
• Paid time off starting at a minimum of 16 days per year for new employees, increasing with seniority.
• 12 paid holidays each year, including several days off at the end of the year.
• Tuition assistance for education and career development related to current duties or potential future positions.
• Annual salary planning and incentive programs; incentive eligibility depends on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level