Program Analyst 2

Commonwealth of PennsylvaniaDauphin County, PA
Hybrid

About The Position

The Public School Employees' Retirement System (PSERS) is searching for a Program Analyst 2 to join our Risk & Performance Data Office (RPDO) team. The office is growing and we are looking for the right professional to bring an analytical mindset, high attention to detail, and exceptional communication skills to this team. This position will play an integral role in the implementation of the office's operating principles and practices, work closely with the Chief Risk Officer and the Chief Data Officer to develop, implement and maintain RPDO office operational system, and serve as an informal project coordinator. This position supports the Chief Risk Officer and Chief Data Officer in carrying out strategy, creating and implementing systems and support structures, and overseeing the operational process performance.

Requirements

  • One year as a Program Analyst 1
  • Two years of analytical experience, one of which includes professional experience in program evaluation and the development of program recommendations, and a bachelor's degree
  • An equivalent combination of experience and training
  • Meet the PA residency requirement
  • Be able to perform Essential Functions as presented in the linked Position Description
  • Submission of criminal history reports (conditional offer of employment)

Responsibilities

  • Assist in developing, maintaining, and improving systems that guide RPDO operations and responsibilities
  • Lead team events and planning activities that foster effective use of agile practices and promote consistent progress
  • Assess business unit maturity and review documentation to support clear understanding of organizational risks
  • Identify obstacles and implement improvements that increase efficiency, communication, and team alignment
  • Help create, organize, and distribute operational performance metrics that support the agency strategic plan
  • Facilitate communication between RPDO staff and business units to support shared goals and expectations
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