Program Analyst 1

Commonwealth of PennsylvaniaDauphin County, PA
Hybrid

About The Position

This position supports evaluation, research, and analysis that strengthen policies, processes, and performance within Highway Administration. As a Program Analyst 1, you will perform the following duties: Data Analysis: Review information, identify trends, create reports, and support decisions with clear findings. Process Evaluation: Assess workflows and procedures to identify improvements and recommend changes. System Support: Assist with maintenance, troubleshooting, and enhancement of program and data systems. Performance Tracking: Develop metrics, monitor progress, and prepare charts, tables, and summaries for management. Stakeholder Coordination: Work with teams across districts, counties, and Central Office to support communication and alignment. Training Support: Create materials, assist with instruction, and help users understand systems, data, and best practices.

Requirements

  • One year of paraprofessional analytical experience
  • An equivalent combination of experience and training
  • Must meet the PA residency requirement
  • Must be able to perform essential job functions

Responsibilities

  • Review information, identify trends, create reports, and support decisions with clear findings
  • Assess workflows and procedures to identify improvements and recommend changes
  • Assist with maintenance, troubleshooting, and enhancement of program and data systems
  • Develop metrics, monitor progress, and prepare charts, tables, and summaries for management
  • Work with teams across districts, counties, and Central Office to support communication and alignment
  • Create materials, assist with instruction, and help users understand systems, data, and best practices
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