Personal Care-Program Aide [Multiple Shifts/Locations]

WEST SIDE FED SR.SUP•New York, NY

4d•Onsite

About The Position

The Program Aide provides hands-on assistance with Activities of Daily Living to older adults and/or residents with disabilities living in a nonprofit senior/supportive housing setting. The Program Aide supports residents’ safety, dignity, independence, and comfort through person-centered care, clear communication, and reliable service delivery. This role follows an individualized care plan and works under the direction of the Property Manager.

Requirements

Demonstrated ability to provide respectful, hands-on personal care with attention to dignity and resident preferences.
Ability to observe, document, and communicate changes in condition clearly and promptly.
Compassionate, reliable, and calm under pressure; able to respond appropriately to emergencies.
Basic English communication skills (verbal and written) sufficient for care documentation; bilingual skills a plus based on resident needs.
Basic technology skills (mobile timekeeping, electronic visit verification or similar, as applicable).

Nice To Haves

High school diploma or GED preferred (may be required by funder/regulation).
CPR/First Aid certification preferred (or willingness to obtain within a specified timeframe).
Minimum 1 year experience aiding older adults or individuals with disabilities preferred (home care, assisted living, supportive housing, nursing home, hospital, etc.).
Experience working with dementia, mobility limitations, and/or chronic health conditions strongly preferred.

Responsibilities

Help with eating/feeding as needed, following diet orders and safety guidelines (e.g., aspiration precautions if applicable).
Observe and promptly report changes in resident condition (skin integrity, appetite, mobility, mood, confusion, pain, safety risks).
Maintain a safe environment; identify fall risks and notify the supervisor of hazards or concerns.
Complete timely documentation (care notes, task checklists, service logs) per policy and program requirements.
Always follow confidentiality requirements and professional boundaries.
Communicate respectfully with residents and families (as appropriate) and coordinate with nursing, social services, and building staff.
Escort residents to doctors and other appointments, visit residence in the hospital, pick up prescriptions as needed.
Support person-centered goals that promote independence, choice, and resident engagement.