Program Advisor
About The Position
Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. Ascend Learning products are used by a wide range of professionals, from physicians to insurance brokers. The National Academy of Sports Medicine (NASM), an Ascend Learning brand, has been a leader in fitness and wellness credentials for over 37 years, certifying over 1.4 million fitness professionals globally. NASM aims to ignite potential and make a lasting impact in the fitness and wellness industry. The Program Advisor will connect with fitness professionals looking to further their knowledge and skills through certifications and specializations. This role involves assessing customer needs and recommending appropriate products to help them achieve their goals. The position is part of a growing business that fosters teamwork and collaboration through effective communication, with a focus on meeting or exceeding monthly revenue targets through outbound and inbound phone calls.
Requirements
- Bachelor’s Degree preferred
- 2+ years of sales experience strongly preferred.
- CRM experience preferred.
- Self-motivated and energetic with a drive to succeed.
- Strong ability to listen, collect information, and then communicate and assist customers with their needs verbally via phone and email.
- Ability to work well with others, positively impacting the sales results of our team and serving our customers with excellence.
Responsibilities
- Handle both inbound and outbound calls with potential customers.
- Contact potential customers through lead follow up process.
- Assess customer needs by following a proven sales process.
- Notating customer interactions in CRM
- Maintaining a knowledge base of current industry and product knowledge.
- Attending on-site sales and product trainings
- Collaborating with other sales channels to service our health club accounts and existing customer base.
Benefits
- Health, dental, and vision insurance
- Company paid Life Insurance
- 401(k) with company match
- Paid time off and parental leave
- Employee assistance program
- Other employee wellness programs such as Headspace and Airvet
- Charitable matching program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
