Program Advisor

San Jacinto College • Houston, TX

1d

About The Position

The Program Advisor provides academic advising, registration assistance, and support in accessing and navigating institutional requirements for current students. The role also provides career advising to help students choose a career pathway, plans and implements retention and completion activities, and updates transfer plans for transfer universities. In collaboration with the Program Advisor Coordinator, the advisor plans, implements, and evaluates programs and services provided by the Advising, Career & Transfer department. Additional duties include assisting with graduation applications and commencement activities, and serving as a liaison to foster intentional relationships with other advisors, offices, and departments. This position has limited opportunity for remote work arrangements with appropriate approvals and in accordance with College policies, procedures, and needs. Salary is based on the Board-approved salary schedule for the current fiscal year.

Requirements

• Bachelor’s degree from a regionally accredited college or university.
• Personal computer literacy and good organizational skills.
• Maintain processes and systems that improve the quality of customer support services.
• Demonstrate working functional knowledge and use of Banner and Microsoft Office.
• Outstanding communication, critical thinking, customer service, and organizational skills.
• Detail-oriented.
• Desire to learn new software requirements to support office functions and efficiency.
• Ability to adapt to learning new tasks and skills.

Nice To Haves

• Experience or training in one or more of the following areas: education, teaching, academic advising, recruiting, sales, customer service, marketing, or public relations, preferably at the community college level.
• Banner experience.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Provide academic advising, registration assistance, and support in accessing and navigating institutional requirements for current students.
• Provide career advising to assist students in choosing a career pathway.
• Plan and implement retention and completion activities.
• Update transfer plans for transfer universities.
• Work with the Program Advisor Coordinator to plan, implement, and evaluate programs and services provided by the Advising, Career & Transfer department.
• Assist with the graduation application process and commencement activities.
• Serve as a liaison and foster intentional relationships with other advisors, offices, and departments.

What This Job Offers

• Job Type: Full-time