Program Advisor

San Jacinto • Houston, TX

2d

About The Position

The Program Advisor provides academic advising, registration assistance, and support for students accessing and navigating institutional requirements. The role also provides career advising, supports student retention and completion, and helps maintain transfer plans. The position works with the Program Advisor Coordinator to plan, implement, and evaluate programs and services offered by the Advising, Career & Transfer department. It also assists with graduation applications and commencement activities and builds working relationships across advising offices and departments.

The position is based at the South Campus. Remote work is available only to a limited extent, subject to appropriate approvals and the College’s policies, procedures, and operational needs. Salary is based on the Board-approved salary schedule for the current fiscal year; the posting lists Salary Grade 21.

Requirements

• Bachelor’s degree from a regionally accredited college or university.
• Personal computer literacy and good organizational skills.
• Maintain processes and systems that improve the quality of customer support services.
• Working functional knowledge of and ability to use Banner and Microsoft Office.
• Outstanding communication, critical-thinking, customer-service, and organizational skills.
• Detail-oriented.
• Willingness to learn new software requirements to support office functions and efficiency.
• Ability to adapt to learning new tasks and skills.

Nice To Haves

• Experience or training in one or more of the following areas: education, teaching, academic advising, recruiting, sales, customer service, marketing, or public relations, preferably at a community college.
• Banner experience.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Provide current students with academic advising, registration assistance, and help accessing and navigating institutional requirements.
• Provide career advising to help students choose a career pathway.
• Plan and implement retention and completion activities.
• Update transfer plans for transfer universities.
• Work with the Program Advisor Coordinator to plan, implement, and evaluate programs and services provided by the Advising, Career & Transfer department.
• Assist with the graduation application process and commencement activities.
• Serve as a liaison and foster intentional relationships with other advisors, offices, and departments.

What This Job Offers

• Job Type: Full-time