Temporary Program Advising Assistant

IES Abroad • Chicago, IL

1d • Onsite

About The Position

IES Global is a not-for-profit study abroad and internship provider dedicated to transforming the lives of nearly 10,000 students annually through unparalleled study abroad experiences. From our headquarters in Chicago, we offer 400+ programs in 85 locations worldwide, partnering with 500 colleges and universities to create authentic educational experiences that exceed expectations. IES Global comprises a collective of brands including IES Abroad, IES Internships, Customized & Faculty-Led Programs, and the Study Abroad Foundation (SAF). We champion meaningful academic and cultural education, integrate diverse perspectives, prioritize student health and safety, and strive to better the world through our Global Good Commitment. For nearly 75 years, we have been a trusted leader in global education, committed to diversity, equity, inclusion, and anti-racism. We actively recruit underrepresented students and provide millions in scholarships each year, celebrating a diverse student body that reflects the vibrant cultures we engage with. Our commitment extends to our diverse team, fostering an inclusive, welcoming workplace where talents from various backgrounds collaborate and grow. Join us at IES Abroad and become part of a community dedicated to creating global leaders and life-changing experiences.

The Recruiting & Advising (R&A) Department provides support to students, families, and schools throughout the process of selection and application to IES Abroad programs. The Temporary Program Advising Assistant is responsible for initiating communication with prospective applicants to IES Abroad programs, completing data entry related to departmental activities, and supporting projects within the department.

Requirements

• Minimum one year of data entry and/or administrative experience
• Excellent Excel spreadsheet, Microsoft Office, and database skills
• Ability to work both independently and as part of team comprised of Chicago-based and field-based staff
• Excellent written and verbal communication skills
• Strong organizational skills, ability to prioritize multiple projects and meet deadlines
• Excellent attention to detail
• Friendly phone presence
• Enthusiasm for study abroad
• Bachelor's degree or equivalent experience required

Responsibilities

• Assist full-time Advisors with outbound and inbound calls and emails to students and families about IES Abroad program predeparture processes or requirements, such as course pre-registration, visas, and housing.
• Assist full-time Advisors and Advising Managers with projects as needed.
• Provide support for data audits
• Responsible for any other task or duty as assigned
• Regular and predictable attendance is essential for this position

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level