Program Administrator
About The Position
At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #36 in the National Law Journal’s survey of the nation’s largest law firms. Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Program Administrator position. This is an excellent opportunity for legal professionals seeking to expand their careers who are interested in gaining fast-paced professional experience with a national law firm.
Requirements
- 3 or more years civil litigation experience in a law firm or with an insurance company preferred
- Bachelor’s Degree and/or paralegal certificate preferred
- Strong computer skills, including document management systems, Microsoft Word, Outlook, PowerPoint, and Excel
- Advanced Excel skills preferred, including the ability to organize, compare, combine, process, and manipulate large data sets, and create and use pivot tables and functions
- Strong written and oral communication skills
- Ability to apply critical thinking skills, identify and understand the cause of problems, and suggest and implement solutions
- Ability to multitask, prioritize and balance competing demands to meet deadlines
- Ability to work independently as well as part of a team
- Ability to thrive in a fast-paced environment
- Attention to detail
Responsibilities
- Review and obtain information from internal and external systems, as required
- Create new files as necessary
- Create, maintain, and update case lists as needed for the program
- Monitor activities of and providing guidance to program personnel to aid in the compliance with client and firm guidelines and protocols
- Track key performance metrics and case deadlines on a large volume of files; update internal and client-facing databases and systems as needed
- Analyze program data and provide stakeholders with updates on a regular basis
- Organize and distribute program documents and information as needed
- Coordinate regular team meetings as required
- Assist in the preparation of reports and presentations
- Correspond with clients, claims professionals and attorneys regarding issues, metrics, workflows, and deadlines
- Respond timely to emails, questions, and one-off program related requests
Benefits
- 401(k) retirement savings plan
- medical, dental, vision, disability, and life insurance
- generous PTO plan
- Access to corporate discount plans and other benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
