Program Administrator

University of Southern California • Los Angeles, CA

7d • $88,006 - $100,368 • Hybrid

About The Position

The USC Sol Price School of Public Policy is seeking a Program Administrator to administer an academic or administrative program in support of the Price School’s ROTC programs. The Program Administrator is responsible for planning, coordinating, and scheduling program services and overseeing program operations and administrative functions, including budgeting, policy administration, marketing, outreach, and service delivery. This is a hybrid work arrangement position. The Program Administrator contributes to the design and implementation of program content, operating procedures, and strategic planning initiatives to ensure program effectiveness, quality, and long-term success. This role collaborates closely with internal and external stakeholders and serves as a key institutional resource for program information, coordination, and problem resolution. The Program Administrator may oversee staff, student workers, volunteers, agencies, and/or resource employees, as assigned. Responsibilities include, but are not limited to, administering the daily operations of the program; planning and developing program objectives and content; researching and identifying trends and needs to establish program direction; assessing the quality of program operations; and modifying existing services or creating new program offerings to enhance program standing. The Program Administrator develops and administers program operating and administrative policies, manages the dissemination and interpretation of policies, and recommends or approves exceptions as appropriate. Additional responsibilities include managing the delivery of services to program participants or beneficiaries by establishing program priorities, communicating performance standards, and conducting quality assurance reviews. The Program Administrator develops and conducts program-focused training, assesses trainee proficiency or readiness, and provides leadership and guidance to staff and affiliated personnel. The role also includes developing and administering program budgets, recommending or making resource allocations, providing financial status reports, and supporting marketing, outreach, and promotional efforts such as event planning, publications, and networking activities. The Program Administrator serves as a central point of contact for program-related information and resolves complex issues referred by program staff, university administrators, or external constituents. The position may also identify fundraising and development opportunities, support grant writing or proposal development, and maintain awareness of developments in the field through professional engagement and ongoing learning. The Program Administrator is expected to manage multiple projects simultaneously, establish priorities, and maintain operational timelines in a dynamic environment. This position requires independent judgment, discretion, and strong organizational, analytical, and problem-solving skills to manage sensitive academic, financial, and institutional information. The Program Administrator functions as an integral member of the university’s administrative team in a deadline-driven, mission-focused environment.

Requirements

• Bachelor’s degree is required
• Outstanding interpersonal, oral, and written communication skills, with exemplary attention to detail
• Demonstrated professional experience related to program administration or management
• Strong organizational, analytical, and problem-solving skills
• Ability to manage complex program operations, policies, budgets, and service delivery
• Ability to communicate effectively with diverse internal and external stakeholders
• Ability to exercise independent judgment and discretion in program administration
• Proven project management and ability to manage multiple timelines, changing priorities, and fluctuating workloads
• Demonstrated ability to plan and coordinate program lectures, symposia, conferences, events, travel, and program-related expenses
• Experience in planning large-scale events
• Experience in Blackboard Learn, Zoom, and Microsoft 365
• Ability to supervise student staff and volunteers, as needed
• Proven financial budgeting, project management, and problem-solving skills
• Ability to manage multiple timelines, changing priorities, and fluctuating workloads
• Minimum of three (3) years of directly related professional experience in the area of program specialization
• Administrative

Nice To Haves

• Master’s degree preferred

Responsibilities

• Administering the daily operations of the program
• Planning and developing program objectives and content
• Researching and identifying trends and needs to establish program direction
• Assessing the quality of program operations
• Modifying existing services or creating new program offerings to enhance program standing
• Developing and administering program operating and administrative policies
• Managing the dissemination and interpretation of policies
• Recommending or approving exceptions as appropriate
• Managing the delivery of services to program participants or beneficiaries by establishing program priorities, communicating performance standards, and conducting quality assurance reviews
• Developing and conducting program-focused training
• Assessing trainee proficiency or readiness
• Providing leadership and guidance to staff and affiliated personnel
• Developing and administering program budgets
• Recommending or making resource allocations
• Providing financial status reports
• Supporting marketing, outreach, and promotional efforts such as event planning, publications, and networking activities
• Serving as a central point of contact for program-related information and resolves complex issues referred by program staff, university administrators, or external constituents
• Identifying fundraising and development opportunities
• Supporting grant writing or proposal development
• Maintaining awareness of developments in the field through professional engagement and ongoing learning
• Managing multiple projects simultaneously
• Establishing priorities
• Maintaining operational timelines in a dynamic environment

Benefits

• USC offers excellent benefits, including health benefits for staff and their families with access to the renowned university medical network; eligibility for retirement plans with employer contributions; tuition benefits for staff and their families; free professional development classes; a central Los Angeles location with easy access to commuter trains, buses, and free tram pickup services; and discounts to sporting and other campus events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees