Program Administrator

Rice University•Houston, TX

18h•Hybrid

About The Position

The Professional and Corporate Programs Administrator in Rice’s Glasscock School of Continuing Studies advances a portfolio of professional education programs serving working adults through effective program administration, enrollment support, and operational coordination. This role demonstrates sound judgment, resourcefulness, and a commitment to inclusive and responsive service. The Program Administrator manages the day-to-day operations of assigned programs within the broader Professional and Corporate Programs portfolio. Examples of programs may include Rice University’s CFP® (Certified Financial Planner) Education Program, SHRM certification preparation, project management, and leadership development offerings. The Program Administrator ensures programs are executed efficiently, meet enrollment objectives, and maintain high standards of quality and participant experience.

Requirements

Bachelor's Degree
One or more (1+) years’ experience in office administration
Ability to learn new strategies
Highly developed written and verbal communication skills
Data analysis skills
Ability to work well under pressure and manage multiple projects simultaneously
Good organizational and time management skills and attention to detail
Knowledge of Microsoft Office suite
Ability to work independently and as part of a team to meet expected deadlines and schedules
Basic knowledge of managing budgets

Nice To Haves

1+ years’ experience supporting both instructors and students
Proficient at use of Excel for data manipulation, budget development, and data analysis
Ability to learn new strategies
Highly developed written and verbal communication skills across multiple constituencies (faculty, administration, students, colleagues)
Excellent research and discovery skills (primarily web-based)
Data analysis skills
Ability to work well under pressure and manage multiple projects simultaneously
Good organizational and time management skills and attention to detail
Knowledge of and ability to learn new programs and applications related to job functions, including Box, Google Drive, Canvas (learning management system), Zoom (for classroom program delivery), CRM (Customer Relationship Management) software, Qualtrics, Destiny Solutions, and Imagine One Evolution
Experience organizing and hosting courses, events, or symposia
Experience advising adult learners about professional opportunities and careers
Familiarity with various professional social media platforms
Ability to work independently and as part of a team to meet expected deadlines and schedules
Basic knowledge of managing budgets

Responsibilities

Administers the daily operations of assigned programs, ensuring seamless coordination across enrollment, instructional delivery, and logistics with general guidance from senior staff and instructors.
Oversees course setup and execution across institutional systems, ensuring accuracy, compliance, and timely implementation within registration and learning management platforms.
Coordinates and manages program logistics to ensure high-quality delivery across classroom and virtual formats, proactively identifying and resolving operational issues in collaboration with internal partners.
Supports enrollment and student lifecycle processes for certificate and non-certificate programs, including recruitment coordination, student progress monitoring, and records management.
Monitors assigned program budgets and expenditures; contributes to financial tracking and longer-term budget planning for the department.
Contributes to outreach and communication initiatives in collaboration with marketing and departmental leadership to support enrollment growth and program visibility.
Performs additional responsibilities consistent with the scope and level of the position.
Coordinates schedules for assigned courses and programs, including classes, info sessions, and other regularly scheduled meetings
Responsible for the yearly application for re-certification and other required processes for the delivery of professional courses in regulated fields (i.e., insurance, tax, etc.)
Limited travel to conferences to represent PCP offerings and promote enrollment in our programs (approximately 2-4 times per year).
Administers other programs, as assigned, including ad hoc corporate programs
Participates in cross-functional meetings and committees to advance best practices in program administration and continuous improvement.