Program Administrator, Students & Community

MIT•Cambridge, MA

5d•Onsite

About The Position

The Program Administrator, Students & Community at the Sloan School of Management will lead, manage, and support the organization’s relationships with key institutional community and student-facing partners. This role involves coordinating joint programming, communications, and day-to-day relationship management. The administrator will support the setup and launch of new programs, managing them from concept through full operation. They will serve as the programmatic and administrative lead for student-facing graduate and undergraduate courses, the Independent Activities Period (IAP) Dual-Use Ventures offering, and the Defense and Dual-Use Ventures Action Learning Lab. Responsibilities include coordinating emails and communications to class stakeholders, teaching assistants, and the teaching team, managing classroom bookings and reservations, session scheduling, and general class operations. The role also oversees the allocation of program and personnel resources, including UROP participants, teaching assistants, mentors, and event support. Additionally, the administrator will present reports to senior leadership analyzing key metrics and trends such as enrollment, participation, membership, and engagement, and outlining recommended actions.

Requirements

Bachelor’s degree
A minimum of three years of administrative, operations, and/or project/program management experience
Academic or educational-program operations experience
Relevant experience in event planning, community or ecosystem engagement, and multi-stakeholder coordination
Experience managing student programs and university/community operations

Nice To Haves

Advanced degree such as a Master of Business Administration (MBA), Master of Public Administration (MPA), or a master’s in education or higher-education administration.

Responsibilities

Lead, manage, and support the organization’s relationships with key institutional community and student-facing partners.
Coordinate joint programming, communications, and day-to-day relationship management.
Support the setup and launch of new programs, managing them from concept through full operation.
Serve as the programmatic and administrative lead for student-facing graduate and undergraduate courses, the Independent Activities Period (IAP) Dual-Use Ventures offering, and the Defense and Dual-Use Ventures Action Learning Lab.
Coordinate emails and communications to class stakeholders, teaching assistants, and the teaching team.
Manage classroom booking and reservations, session scheduling, and general class operations.
Manage student and community programs from conception through to completion, or until fully operational.
Oversee the allocation of program and personnel resources, including UROP participants, teaching assistants, mentors, and event support.
Present reports to senior leadership analyzing key metrics and trends including enrollment, participation, membership, and engagement and outlining recommended actions.