Administrator LICSW LMFT LMHC - Mental Health 267
About The Position
Telecare Corporation is launching/sustaining PACT #267, a community-based Assertive Community Treatment (PACT) program in Washington State. This program delivers intensive, integrated support to adults with serious mental illness who have not benefited from traditional outpatient services. The Program Administrator will lead a mobile, multidisciplinary team focused on recovery-centered care and community integration for individuals with complex needs. PACT #267 serves individuals with severe and persistent mental illness, utilizing a team of mental health professionals, registered nurses, peer supports, and psychiatric providers to deliver evidence-based, strengths-based, recovery-focused services including psychiatry/medication management, case management, housing coordination, employment support, peer support, and crisis intervention. The team is highly mobile, with 75% or more of services occurring outside of office settings in clients’ homes, neighborhoods, and job sites, promoting independent living and community connection. The program provides long-term, structured support and is designed to serve up to 100 clients, with demonstrated growth. The Program Administrator is the senior operational and clinical leader, responsible for the overall success of the program, ensuring excellence across Telecare’s Four Pillars of Performance: Clinical Quality Excellence, Workforce Engagement, Customer Satisfaction, and Financial Security. This role also requires participation in a structured on-call rotation.
Requirements
- Master’s degree in Social Services with a current Washington State license (LICSW, LMFT, or LMHC)
- Four (4) years of experience in administrative or program management within healthcare or behavioral health
- Two (2) years supervising professional staff, budgeting, program planning, and licensing
- Strong knowledge of community mental health, forensic services, and recovery philosophy
- Successful completion of required background checks, health screenings, and license verification
Responsibilities
- Provide executive-level oversight of all clinical and operational aspects of PACT #267
- Ensure delivery of evidence-based, recovery-oriented forensic mental health services
- Provide clinical supervision and leadership to licensed and multidisciplinary staff
- Lead quality improvement, compliance, and performance initiatives
- Build, mentor, and retain a high-performing PACT team
- Establish staffing models and guide recruitment, development, and accountability
- Set and reinforce program culture aligned with Telecare values
- Serve as the primary liaison to State and County partners, courts, probation, and law enforcement
- Navigate high-acuity, high-pressure forensic and crisis situations in the community
- Represent PACT #267 in stakeholder meetings, trainings, and community forums
- Manage the program within approved budgetary parameters
- Partner in fiscal planning and ensure responsible use of resources
- Participate in a structured on-call rotation, remaining accessible and prepared to respond to program needs within established protocols
Benefits
- Nine (9) Paid Holidays
- Paid Sick Leave
- Free CEUs
- Coaching, mentorship, and leadership development opportunities
- Tuition discounts and company-sponsored scholarships
- Comprehensive Medical, Dental, and Vision coverage
- 401(k) and Employee Stock Ownership Plan (ESOP)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
