Program Administrator for Student Success - Office of the Vice Provost of Education

Tufts University•Somerville, MA

4h•Onsite

About The Position

Tufts University is building a comprehensive, institution-wide Student Success Initiative designed to ensure that every student has the support, opportunities, and sense of belonging needed to thrive academically, personally, and professionally. Grounded in a commitment to equity, inclusion, and holistic development, the initiative brings together academic advising, student engagement, career exploration and readiness, experiential learning, along with well-being resources to create a seamless and connected student experience from matriculation through graduation. The Student Success Initiative emphasizes proactive support, data-informed decision making, and cross-campus collaboration to strengthen student retention, persistence, and achievement. Through innovative programs, strategic partnerships, and high-impact educational experiences, the initiative seeks to help students discover purpose, build meaningful connections, develop core competencies, and achieve their goals in an increasingly complex and interconnected world. The Program Administrator for Student Success will play a key role in supporting the planning, implementation, and continuous improvement of student success programs and initiatives, helping to advance Tufts' commitment to student learning, belonging, and lifelong success.

Requirements

Associate's degree and 5-7 years of relevant experience OR a Bachelor's degree and 3-5 years of relevant experience
Experience in organizing, planning, and executing programming in higher education or a related field.
Experience managing collaborations and projects within and across organizations.
Excellent organizational, verbal, and written communication, analytical, and problem-solving skills.
Demonstrated commitment to building inclusive collaborations and programs.
Ability to manage multiple projects, meet deadlines, and be a team player.
Highly organized, collaborative, and student-centered professional.
Passionate about advancing student success and fostering a sense of belonging for all students.
Strong project management, communication, and analytical skills.
Ability to coordinate multiple priorities, manage complex initiatives, and support data-informed decision-making.
Proactive, adaptable, and resourceful.
Ability to build effective partnerships across schools while maintaining a high level of attention to detail.
Commitment to equity, inclusion, and continuous improvement.
Ability to translate strategic goals into effective programs and operations.

Nice To Haves

Advanced Degree
Experience in higher education.
Proficient in survey design, administration, and data analysis.

Responsibilities

Support development of strategy, goals, and content focused on Student Success initiatives across the Tufts schools.
Support the team in developing new and existing Tufts school partnerships.
Provide direct support on emerging and existing projects in collaboration with Tufts schools including the JUMP-IN program, Impact Coaches program, and other initiatives that create opportunities for holistic student success.
Support development of and document processes, and best practices of projects for record-keeping, reflection, and evaluation.
Manage program marketing and communication needs as they arise and advertise relevant opportunities to students through various channels as appropriate.
Actively attend Student Success programming and participate in relevant meetings, committees, workshops, and trainings as needed.
Support the planning, implementation, and continuous improvement of student success programs and initiatives.
Collaborate with school partners and stakeholders.
Document meeting notes and action items.
Manage timelines, budgets, and expenditures.
Participate in evaluating and learning from collaborations to improve future work.
Manage marketing and communications efforts as they pertain to Student Success programming and initiatives.
Make themselves available for events, conferences, and meetings, occasionally during evenings and weekends.