Program Administrator 3

State of Ohio • Columbus, OH

7d

About The Position

The Ohio Department of Taxation is responsible for the administration of individual and business taxes across the state. The department is committed to building a strong and skilled workforce and invests in employee development through comprehensive training, competitive compensation, benefits, tuition reimbursement, health and wellness programs, work-life balance initiatives, and opportunities for career advancement. This position is within the Information Technology Division.

Requirements

• 5 yrs. trg. or 5 yrs. exp. in business administration, management or public administration.
• Completion of undergraduate core program in business administration, management or public administration; 36 mos. trg. or 36 mos. exp. in supervisory, administrative &/or managerial position.
• Completion of undergraduate core program for academic field of study commensurate with program area to be assigned per approved Position Description on File; 36 mos. trg. or 36 mos. exp. in supervisory, administrative, managerial &/or staff position involving planning, research &/or policy/procedure development.
• 1 yr. exp. as Program Administrator 2, 63123.
• Equivalent of Minimum Class Qualifications For Employment noted above.
• Information Technology Professional Skills: Leading Others, Problem Solving, Adaptability

Nice To Haves

• Technical Skills: Information Technology

Responsibilities

• Support internal and external audit engagements related to tax processing, revenue systems, and taxpayer data handling, ensuring compliance with IRS Publication 1075 (Federal Tax Information safeguarding) and NIST SP 800-53 control requirements.
• Maintain risk and control matrices for core tax administration by documenting control owners, testing frequency, and known gaps under senior staff guidance.
• Support compliance automation and configuration and use GRC/compliance tracking tools to log control testing results, evidence, and corrective action plans.
• Assist in building basic automated monitoring reports using SQL queries, Excel/Power Query, or Power BI to flag unusual access patterns, unauthorized data exports, or control exceptions.
• Support IRS Safeguard Review and state audit preparation by compiling documentation, verifying Safeguard Security Report (SSR) evidence, and maintaining audit-readiness of the FTI inventory and data flow diagrams.
• Assist with vendor and interagency data-sharing agreement reviews, tracking compliance status of contractors and third parties with access to federal tax information or confidential taxpayer records.
• Maintain the audit evidence repository and documentation library, ensuring proper version control, restricted access logging, and retention schedules in line with state records-retention statutes.
• Run routine data analytics and reconciliation checks (using SQL or Excel macros) to support fraud detection efforts, identify processing anomalies, and support the audit team's substantive testing procedures.
• Track remediation of audit and IRS Safeguard findings using departmental workflow/ticketing tools, following up with process owners on corrective action status and documentation.
• Stay informed on evolving federal and state compliance requirements (IRS Pub 1075 updates, state information security policies, NIST framework revisions) and assist in updating internal control documentation and procedures accordingly.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level